At a Glance
- Tasks: Manage asset services for Riverside Home Ownership properties, ensuring quality and compliance.
- Company: Join Riverside, a leading housing association dedicated to enhancing communities.
- Benefits: Enjoy flexible working, personal development investment, and a competitive salary.
- Other info: Dynamic role with opportunities for growth and collaboration with diverse stakeholders.
- Why this job: Make a real difference in people's lives while developing your career in asset management.
- Qualifications: Experience in the building industry and relevant qualifications required.
The predicted salary is between 56593 - 61478 £ per year.
Job Title
Leasehold Manager - Asset Services
Contract Type
Secondment or fixed term contract for 6 months
Salary
£56593.87 per annum (£61478.49 per annum is achieved after 12 months successful performance in the role)
Working Hours
35 hours per week
Working Pattern
- Monday to Friday, Hybrid
- The difference you will make as a Leasehold Manager - Asset Services
Responsible for ensuring effective asset services are delivered on behalf of Riverside Home Ownership properties, in line with lease requirements, business priorities and the Group’s Asset Management Strategy, ensuring works are delivered to cost, quality and timescales.
About you
- Experience within the building industry, ideally working within the Leasehold Sector.
- Relevant building qualification e. g. Higher National Certificate in Building, or equivalent.
- Understanding of statutory leasehold legislation.
- In-depth knowledge of building regulations.
- Ability to interpret leasehold legal terminology.
- Experience of producing clear, well-structured reports for senior leadership teams, including Board level, to successfully inform decision making.
- Ability to interpret business requirements using a variety of data.
- Results driven with strong analytical skills, including the ability to critically analyse complex information.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers.
For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK.
Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
- Role Profile
- Build effective relationships with Riverside Home Ownership (RHO) stakeholders including the Director to gain an insight into business requirements and priorities, identifying current and future asset services for approximately 4,500 properties, ensuring RHO requirements are represented in Group-wide asset strategies and frameworks
- Lead, motivate and engage with your team to ensure the delivery of a high quality service, ensuring the development and implementation of objectives to underpin the Asset Management Strategy including the effective delivery of the required programme of works for RHO properties.
- Collaborate with RHO and Asset Services to develop and implement the programme of works for all planned maintenance, servicing and repairs for RHO properties, ensuring alignment to lease requirements and the Group’s Asset Management Strategy.
- Oversee delivery of the programme of works for RHO properties, ensuring quality and compliance standards and customer expectations are met, including on-site inspections during the progress of the works.
- Collaborate with Asset Services to develop RHO’s asset performance framework, including effective implementation and review of service level agreements and key performance indicators, ensuring asset services for RHO are delivered, monitored and continually improved.
- Monitor, review and report progress to key stakeholders including the Director of RHO on performance against the Asset Management Strategy and RHO’s delivery plan, ensuring appropriate actions are implemented to address underperformance.
- Manage RHO asset budgets, including sinking and cyclical fund balances of currently circa £3m and £2.7m respectively, ensuring effective financial planning and forecasting takes place to deliver RHO’s requirements and the Group’s Asset Management Strategy, and robust controls are in place to monitor spend and produce financial reporting as required to a range of senior stakeholders.
- Lead for compliance with Section 20 of the Landlord and Tenant Act 1985 for all RHO properties, as required, including interpretation of lease requirements, compliance and consultation obligations, and supporting legal challenges with attendance, and/or co-ordinating attendance at tribunals and liaison with solicitors as required.
- Ensure the Group’s Asset Management policies and procedures are implemented, communicated and utilised within RHO, identifying areas where amendments are required as a result of legislative changes, policy updates or customer, stakeholder or business specific needs.
- Provide a consultative service and expertise to RHO colleagues, including the Director, on sensitive and complex asset services matters.
- Leading on co-ordinating the integration of leasehold stock in to the business, as the result of stock transfers and mergers.
- Manage internal and external stakeholders effectively, building constructive working relationships to ensure the delivery of effective asset services on behalf of RHO.
- Manage the performance and development of your team, providing expertise, coaching and other developmental support as required, ensuring a quality service is provided and underperformance is dealt with appropriately.
- Conduct regular reviews of the Asset Management service by working closely with RHO and Asset Services to invite feedback, test new concepts and identify improvement opportunities.
Improvement opportunities identified and realised should be in accordance with change management protocols.
- Lead on asset services disputes for RHO, acting as a focal point between the business and supplier to deal with escalated issues and complaints, ensuring effective and timely resolution where possible.
- Work collaboratively with the leadership team to ensure effective delivery of the wider service.
- Maintain accurate asset records, using appropriate systems, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.
- Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
- Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
- Ensure that all data protection requirements are met in accordance with the Group’s policy,
- Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
- Knowledge, Skills and Experience
- Experience within the building industry, ideally working within the Leasehold Sector.
- Relevant building qualification e. g. Higher National Certificate in Building, or equivalent.
- Understanding of statutory leasehold legislation.
- In-depth knowledge of building regulations.
- Ability to interpret leasehold legal terminology.
- Experience of producing clear, well-structured reports for senior leadership teams, including Board level, to successfully inform decision making.
- Ability to interpret business requirements using a variety of data.
- Results driven with strong analytical skills, including the ability to critically analyse complex information.
- Experience of successfully managing large scale budgets in line with agreed financial protocols
- Understanding of data protection and data quality principles.
- Effective stakeholder management, both internally and external to the organisation, including the ability to successfully persuade and influence others.
- Commercially aware with a focus on continuous improvement and the ability to drive change.
- Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business.
- Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
- Evidence of using sound judgement when making effective decisions.
- Proficient in the use of Microsoft Office, including advanced Excel.
- Relevant building qualification e. g. Higher National Certificate in Building, or equivalent.
- Health and safety qualification e. g. NEBOSH General, or equivalent.
- #J-18808-Ljbffr
Leasehold Manager - Asset Services in Liverpool employer: Riverside
As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Manager - Asset Services in Liverpool
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Riverside.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Riverside appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Leasehold Manager - Asset Services in Liverpool
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Riverside know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Riverside is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Riverside
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
