Housing Officer - Customer-Focused, Hybrid (Liverpool)

Housing Officer - Customer-Focused, Hybrid (Liverpool)

Liverpool Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
Riverside

At a Glance

  • Tasks: Provide top-notch tenancy support and manage accounts in vibrant Liverpool.
  • Company: Riverside, a community-focused organisation dedicated to making a difference.
  • Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
  • Other info: Dynamic role with a focus on customer service and community engagement.
  • Why this job: Join us to create sustainable tenancies and positively impact local communities.
  • Qualifications: Strong communication skills and local knowledge of Liverpool preferred.

The predicted salary is between 31500 - 38500 Β£ per year.

Riverside is hiring a Housing Officer in Liverpool to deliver high quality tenancy and customer support across our neighbourhoods.

You will manage accounts, pursue arrears, and work with partners to ensure sustainable tenancies while delivering excellent service in a hybrid working environment.

The role requires strong communication, stakeholder engagement, and the ability to prioritise amidst competing demands.

A full driving licence and local knowledge of Liverpool are advantageous.

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Housing Officer - Customer-Focused, Hybrid (Liverpool) employer: Riverside

As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.

Riverside

Contact Details:

Riverside Recruitment Team

We think you need these skills to ace Housing Officer - Customer-Focused, Hybrid (Liverpool)

Customer Support
Account Management
Arrears Management
Stakeholder Engagement
Communication Skills
Prioritisation Skills
Hybrid Working