At a Glance
- Tasks: Deliver high-quality reporting and insights to improve services and asset performance.
- Company: Join Riverside, a leading not-for-profit housing association making a real difference.
- Benefits: Enjoy competitive pay, generous pension, 28 days holiday, and flexible working options.
- Other info: Be part of a diverse team committed to continuous improvement and community support.
- Why this job: Make an impact by turning data into actionable insights for better community outcomes.
- Qualifications: Strong analytical skills and experience in producing operational performance reports.
The predicted salary is between 36900 - 45100 £ per year.
Contract Type: Fixed term contract up until 31st March 2027
Salary: £39,636.2 per annum (£43,864.36 is achieved after 12 months successful performance in the role)
Working Hours: 35 Hours per week
Working Pattern: Monday-Friday/Hybrid
Location: Liverpool
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you’ll make as a BI Analyst – Asset Strategy:
You will be responsible for delivering high-quality reporting and actionable insight to support the effective delivery and continuous improvement of services. The role focuses on interpreting operational and property asset performance data to help managers understand service and asset performance, identify issues, and take action. The postholder acts as a key link between data and delivery, turning information into clear, meaningful outputs that improve outcomes for customers and services.
About You:
- Experience of producing accurate, timely, and meaningful operational performance reports, dashboards, or management information to support service delivery and decision-making.
- Experience analysing SOR based reactive repairs data to produce operational reporting and insights.
- Strong analytical skills, with the ability to interpret complex data, identify trends, risks, issues, and root causes, and translate findings into clear, actionable insight.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity And Inclusion At Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Role Profile:
- Performance Reporting (Asset Strategy & Delivery): Produce accurate, timely, and consistent operational reporting across Asset Strategy & Delivery, including repairs and maintenance performance, planned works and capital delivery programmes, operational and property asset performance outcomes, and contractor and supplier performance.
- Develop and maintain dashboards and performance packs for service managers and operational leaders to support day-to-day performance management, decision-making, and continuous improvement.
- Develop an operational reporting framework and dictionary to ensure outputs are understood and align with agreed KPIs, definitions, and performance frameworks, working with central teams where required.
- Focus on operational, delivery-led reporting, distinct from formal corporate reporting produced by the central Business Intelligence team.
- Support teams to interpret performance information, identify issues, track improvement actions, and understand root causes.
- Promote a consistent, data-informed performance culture across Asset Strategy & Delivery services.
- Analytics and Insight (Asset Strategy & Delivery and Building Safety): Develop and maintain a strong understanding of data pertaining to the location, configuration, condition, and performance of TRG built assets and their component parts.
- Build knowledge of Asset Strategy & Delivery, Building Safety, and Repairs operations, to deepen understanding of the data and its drivers.
- Work with stakeholders to identify and deliver analytics and insights that drive service improvement, support performance management, inform operational and strategic decisions, and provide a deep understanding of the condition and performance of TRG built assets.
- Proactively analyse data to identify trends, emerging issues, risks, and opportunities for improvement.
- Translate findings into clear, actionable insights and communicate them effectively to stakeholders.
- Develop self-service dashboards and reports.
- Continuous Improvement: Continuously improve reporting, analytic, and insight outputs so they are clear, concise, decision-focused, aligned to operational priorities, and efficient to maintain.
- Develop and maintain dashboards and self-service reports to minimise manual intervention, provide repeatable insights, and disseminate information across TRG.
- Contribute to the development of TRGs GIS as a tool to enhance reporting, analytics, insights, and service delivery.
- Promote consistent use of reporting and a single version of performance information across teams.
- Identify and flag data quality issues or inconsistencies to relevant data owners.
- Stakeholder Engagement & Business Partnering: Build strong working relationships with teams across Asset Strategy and Delivery, Building Safety, and the central BI service.
- Act as a trusted partner, supporting stakeholders to interpret performance data and apply insight in decision-making.
- Present reporting and insights clearly in operational meetings, performance reviews, and briefings.
- Respond to ad-hoc reporting requests, ensuring outputs remain focused on operational value and service improvement.
Person Specification:
Essential Knowledge, Skills and Experience:
- Experience of producing accurate, timely, and meaningful operational performance reports, dashboards, or management information to support service delivery and decision-making.
- Experience analysing SOR based reactive repairs data to produce operational reporting and insights.
- Strong analytical skills, with the ability to interpret complex data, identify trends, risks, issues, and root causes, and translate findings into clear, actionable insight.
- Experience of using reporting and analytics tools, such as Tableau, Excel, or equivalent systems, to develop dashboards, reports, and repeatable performance outputs.
- Ability to work with operational stakeholders to understand reporting requirements, define performance measures, and present insight in a clear and practical way.
- Good understanding of performance management, KPI frameworks, data definitions, and the importance of consistent reporting standards.
- Ability to communicate complex information clearly to non-technical audiences, both verbally and in writing.
- Strong attention to detail, with the ability to identify inconsistencies, anomalies, and data quality issues and elevate them to relevant data owners.
- Ability to manage competing priorities, respond to ad-hoc reporting requests, and deliver outputs within agreed timescales.
- Collaborative working style, with the ability to build effective relationships across operational, analytical, and business support teams.
- Commitment to continuous improvement, including improving the clarity, usability, efficiency, and impact of reporting and insight outputs.
Desirable:
- Experience of working within social housing, property services, repairs and maintenance, asset management, planned works, or building safety environments.
- Knowledge of property asset data, including information relating to asset condition, configuration, components, location, service performance, or contractor delivery.
- Experience of developing self-service reporting, dashboard automation, or performance packs that reduce manual reporting and support consistent use of information.
- Experience of working with central business intelligence, data, or systems teams to align operational reporting with agreed definitions, governance arrangements, and corporate reporting frameworks.
- Understanding of GIS-enabled reporting or spatial analysis and how it can support asset, property, and service delivery insight.
- Experience of supporting performance reviews, service improvement meetings, or operational briefings through the presentation of data-led insight.
- Knowledge of housing sector performance indicators, regulatory expectations, or service standards relevant to property services and asset management.
- Ability to contribute to the development of reporting frameworks, data dictionaries, and standardised reporting approaches across services.
About Us:
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Our Values and Behaviours Creating an Inclusive Environment
BI Analyst - Asset Strategy in Liverpool employer: Riverside
As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land BI Analyst - Asset Strategy in Liverpool
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Riverside, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace BI Analyst - Asset Strategy in Liverpool
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Riverside.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Riverside. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Riverside
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
