Riverside in Leicester seeks an Income Management Officer to maximise and sustain rental income, manage arrears, and support tenants through payment plans and welfare guidance. You will handle calls and digital channels, collaborate with Housing Services, and apply prevention strategies to reduce homelessness while protecting customers' data.
The role emphasises customer-focused communication, housing sector experience, and strong negotiation and problem-solving abilities within a supportive
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Rent Arrears Recovery Specialist in Leicester employer: Riverside
Riverside is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. As a Trauma-Informed Support Worker at The Stages Academy in Middlesbrough, you will benefit from flexible part-time hours, competitive pay, and opportunities for professional growth while making a meaningful impact in the community.
