At a Glance
- Tasks: Provide compassionate support to individuals in need and promote their independence.
- Company: Join Riverside, a leading not-for-profit social housing organisation committed to diversity.
- Benefits: Earn £16.95 per hour with flexible working hours and opportunities for training.
- Other info: Flexible roles available, with a commitment to equal opportunities and inclusivity.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with diverse communities and strong communication skills are essential.
The predicted salary is between 16 - 17 £ per hour.
Salary: £16.95 per hour
Working Hours: As and when required
Location: Chadwick House, RSI – London Homelessness Office, Ilford
Responsibilities:
- Provide a high quality, customer-oriented service and ensure all actions are customer-led.
- Assist in housing management and service provision under the manager’s direction.
- Maintain and promote dignity for all individuals, improving their health and wellbeing in a safe environment.
- Foster effective communication with customers and colleagues, adapting to individual communication preferences.
- Encourage and enable customers to be as independent as possible in daily living skills and quality of life.
- Maintain accurate and up-to-date records promptly.
- Recognise signs of distress, assess risks, and inform the support team of concerns.
- Liaise with families, health and social care professionals, ensuring confidentiality.
- Perform general cleaning and security duties as required.
- Undertake training and development as required.
Essential Knowledge & Experience:
- Experience working with diverse backgrounds and sectors of society.
- Compassionate, patient, reliable and empathetic.
- Customer-focused with excellent written and verbal communication skills.
- Flexible and approachable with a positive attitude.
- Effective team player skilled at meeting business requirements.
- Basic literacy and numeracy skills.
- Understanding of safeguarding adults at risk procedures.
- Basic proficiency in Microsoft Office (Word, Excel) and willingness to learn organisational IT systems.
Desirable Qualifications:
- Experience working in a care and support environment.
- Understanding of regulations and legislation within the housing and social care profession.
- Relevant qualification (e.g., NVQ or Diploma in Health and Social Care).
Additional Information:
- May require traveling to other locations within the UK.
- Exposure to sensitive information; confidentiality must be maintained at all times.
- Flexible working across operational hours.
- Commitment to equal opportunities and promotion of non-discriminatory practices.
About Us: Riverside is a leading UK not-for-profit social housing and regeneration organisation, owning or managing over 75,000 homes nationwide.
Diversity and Inclusion: Riverside values diversity, fosters an inclusive workplace, and is a Disability Confident Employer. A Guaranteed Interview Scheme is available for qualified applicants with a declared disability.
Our Values and Behaviours: Creating an inclusive environment for all customers and colleagues.
Relief Worker in Ilford employer: Riverside
Riverside is an exceptional employer, dedicated to fostering a diverse and inclusive workplace that prioritises the wellbeing of both its employees and the communities it serves. Located in Ilford, our Relief Workers benefit from flexible working hours, comprehensive training opportunities, and a supportive team environment that encourages personal and professional growth. Join us in making a meaningful impact while enjoying the advantages of working for a leading not-for-profit organisation committed to social housing and regeneration.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Worker in Ilford
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness and social care sectors. Attend local events or join online forums where you can connect with others who share your passion for helping those in need.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience working with diverse backgrounds. Share specific examples of how you've made a difference in someone's life.
✨Tip Number 3
Be flexible and adaptable! The role of a Relief Worker can be unpredictable, so demonstrate your willingness to take on various tasks and adapt to changing situations during interviews.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to make a difference. Make sure to check out our job listings and submit your application directly for the best chance at landing that Relief Worker position.
We think you need these skills to ace Relief Worker in Ilford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the responsibilities of a Relief Worker. We want to see how you can provide that high-quality, customer-oriented service we value.
Showcase Your Communication Skills:Since effective communication is key in this role, don’t forget to demonstrate your written and verbal skills in your application. Use clear and concise language to show us you can adapt to different communication preferences.
Highlight Relevant Experience:If you've worked with diverse backgrounds or in care environments before, make it known! We love seeing candidates who understand the importance of compassion and empathy in their work.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Riverside
✨Know Your Stuff
Before the interview, make sure you understand the role of a Relief Worker inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and housing management. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Compassion
This role requires a compassionate and empathetic approach. Be ready to share examples from your past experiences where you've demonstrated these qualities. Think about times when you've helped someone in distress or supported individuals from diverse backgrounds.
✨Communication is Key
Effective communication is crucial in this role. During the interview, practice active listening and ensure you articulate your thoughts clearly. You might even want to mention how you adapt your communication style to meet individual needs, as this aligns perfectly with the job requirements.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Prepare by thinking through potential challenges you might face as a Relief Worker and how you would address them while maintaining confidentiality and dignity for all individuals.
