Housing Sustainment Officer
Housing Sustainment Officer

Housing Sustainment Officer

Liverpool Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families in need, assess their situations, and create action plans for housing stability.
  • Company: Riverside is a unique housing association dedicated to enhancing lives and revitalising communities.
  • Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
  • Why this job: Make a real impact in people's lives while working in a diverse and inclusive environment.
  • Qualifications: Experience managing caseloads and providing support to individuals with complex needs is essential.
  • Other info: Access to a vehicle is required for business use; apply early as positions may close quickly.

The predicted salary is between 25000 - 35000 £ per year.

Job Title: Housing Sustainment OfficerContract Type: PermanentSalary: £31,120 per annum (£34,232 is achieved after 12 months successful performance in the role)Working Hours: Full Time – 35 HoursWorking Pattern: Monday to FridayLocation: LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\’t meet all the essential criteria on the job description.Housing Sustainment OfficerAs a trusted member of the team, you’ll work directly with families living in Riverside properties or neighbourhoods, offering help to those with multiple economic and social needs.The role involves identifying families in need of support and proactively working with local family projects, children’s centres, housing teams, money advice and other partner agencies to bring the best outcomes for our customers.You’ll work with clients and their families to assess their needs and barriers to sustaining accommodation and develop a plan of action and support.About youWe are looking for someone who:

  • Experience of managing a caseload; working to and achieving targets
  • Experience of providing face to face support for customers with multiple economic and social needs leading chaotic lives; including young people, lone parents, people involved with the police or the criminal justice system and those who have not worked for some time.
  • Must have access to own vehicle for business use.

Why Riverside?One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment. #J-18808-Ljbffr

Housing Sustainment Officer employer: Riverside

Riverside is an exceptional employer dedicated to enhancing the lives of our customers and communities in Liverpool. With a strong focus on employee development, competitive pay, and a commitment to diversity and inclusion, we offer a supportive work culture that empowers staff to make a meaningful impact. Join us to be part of a team that values your contributions and provides opportunities for personal and professional growth.
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Contact Detail:

Riverside Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Sustainment Officer

✨Tip Number 1

Familiarise yourself with Riverside's values and mission. Understanding their commitment to diversity and community support will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.

✨Tip Number 2

Network with professionals in the housing and social care sectors. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide insights into the job and may even lead to referrals.

✨Tip Number 3

Prepare for potential interview questions by reflecting on your past experiences managing caseloads and supporting clients with complex needs. Be ready to share specific examples that demonstrate your problem-solving skills and ability to achieve targets.

✨Tip Number 4

Research local family projects and support services in Liverpool. Being knowledgeable about the resources available in the area will show your proactive approach and readiness to collaborate with partner agencies to support families effectively.

We think you need these skills to ace Housing Sustainment Officer

Case Management
Empathy and Compassion
Communication Skills
Problem-Solving Skills
Knowledge of Social Services
Networking and Partnership Building
Time Management
Conflict Resolution
Assessment and Evaluation
Understanding of Housing Policies
Ability to Work with Diverse Populations
Organisational Skills
Report Writing
Driving License and Access to Vehicle

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Sustainment Officer position. Tailor your application to highlight how your experience aligns with these needs.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a suitable candidate. Be sure to mention any relevant experience with families facing economic and social challenges.

Highlight Relevant Experience: In your CV, focus on your experience managing caseloads and providing support to individuals with complex needs. Use specific examples to demonstrate your ability to achieve targets and work collaboratively with various agencies.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Riverside

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Housing Sustainment Officer. Be prepared to discuss how your experience aligns with the role, especially in managing caseloads and providing support to families with complex needs.

✨Showcase Your Experience

Prepare specific examples from your past work where you've successfully supported clients facing economic and social challenges. Highlight any relevant experience with young people, lone parents, or individuals involved with the criminal justice system.

✨Demonstrate Your Values

Riverside values inclusivity and community support. Be ready to discuss how your personal values align with theirs and how you can contribute to enhancing the lives of customers and communities.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, the types of projects you'll be working on, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Housing Sustainment Officer
Riverside
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  • Housing Sustainment Officer

    Liverpool
    Full-Time
    25000 - 35000 £ / year (est.)

    Application deadline: 2027-07-14

  • R

    Riverside

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