Housing Services Leader: Shape Communities & Customer Care

Housing Services Leader: Shape Communities & Customer Care

Full-Time 56250 - 68750 £ / year (est.) Home office (partial)
Riverside

At a Glance

  • Tasks: Lead a team to deliver top-notch housing services and enhance tenant satisfaction.
  • Company: Riverside, a community-focused organisation in London.
  • Benefits: Permanent hybrid role with competitive salary and career development opportunities.
  • Other info: Collaborative environment focused on local needs and aspirations.
  • Why this job: Make a real difference in communities while developing your leadership skills.
  • Qualifications: Experience in housing services and strong people management skills.

The predicted salary is between 56250 - 68750 £ per year.

Riverside in London is seeking a Housing Services Manager to lead our Housing Services Team across a defined geographical area, delivering a visible, customer‑facing service that reflects local needs and aspirations. This permanent, hybrid role combines people leadership, performance management and collaboration with stakeholders to drive tenant satisfaction, income resilience and service quality.

Housing Services Leader: Shape Communities & Customer Care employer: Riverside

As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.

Riverside

Contact Details:

Riverside Recruitment Team

We think you need these skills to ace Housing Services Leader: Shape Communities & Customer Care

People Leadership
Performance Management
Stakeholder Collaboration
Customer Service
Tenant Satisfaction
Income Resilience
Service Quality