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- Tasks: Support front of house and assist in efficient facilities management.
- Company: Riverside, a housing association dedicated to enhancing communities.
- Benefits: Competitive salary, 28 days holiday, flexible working, and personal development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in customer-facing roles and knowledge of Health and Safety.
- Other info: Inclusive workplace with a commitment to diversity and career growth.
The predicted salary is between 24800 - 33500 £ per year.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Facilities Management Assistant:
- The role of Facilities Management Assistant will provide front of house reception support, as well as working with the Contract and Facilities Officer in delivering an effective and efficient facilities and property management service.
- Taking responsibility for a wide range of duties in relation to reception, administrative tasks, compliance requirements, liaising with internal colleagues and ensuring an efficient and professional Facilities Management service is delivered.
About you:
- Experience of working within a busy customer facing Facilities Management environment.
- Knowledge of Health and Safety principles.
- Excellent efficiency and proactivity.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Facilities Management Assistant employer: Riverside
Contact Detail:
Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Management Assistant
✨Tip Number 1
Get to know the company! Research Riverside and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making an impact.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to facilities management. Think about your past experiences and how they align with the job description – this will help you stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Riverside team and ready to contribute to their mission.
We think you need these skills to ace Facilities Management Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Management Assistant role. Highlight relevant experience, especially in customer-facing environments, and don’t forget to mention any knowledge of Health and Safety principles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at Riverside and how your values align with ours. Keep it concise but impactful!
Show Your Proactivity: In your application, demonstrate your efficiency and proactivity. Share examples of how you've taken initiative in previous roles, especially in busy environments. We love candidates who can think on their feet!
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications early if we find the right candidate, so get your CV and cover letter in as soon as you can through our website!
How to prepare for a job interview at Riverside
✨Know Your Role
Before the interview, make sure you thoroughly understand the role of a Facilities Management Assistant. Familiarise yourself with the key responsibilities, such as front of house reception support and compliance requirements. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves working in a busy customer-facing environment, be prepared to discuss your previous experiences in similar settings. Share specific examples of how you've handled customer queries or resolved issues efficiently, demonstrating your proactive approach.
✨Brush Up on Health and Safety Knowledge
Having a solid understanding of Health and Safety principles is crucial for this position. Take some time to review relevant regulations and best practices, so you can confidently discuss how you would ensure compliance in your role.
✨Emphasise Your Adaptability
Riverside values individuals who can adapt to various tasks and challenges. Be ready to talk about times when you’ve had to juggle multiple responsibilities or adjust to changing priorities. Highlighting your flexibility will show that you’re a great fit for their dynamic work environment.