Gas and Electrical Technical Manager in City of London

Job Title

Gas and Electrical Technical Manager – Property Services

Location: Camden, London

Contract Type: Permanent

Salary: £58,451.1 per annum

Working Hours: 35 Hours per week

Working Pattern: Monday – Friday, Hybrid

About the Role

Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. This position leads the quality assurance and compliance auditing functions for all building services across Riverside’s property portfolio, ensuring the highest standards of safety, regulatory compliance, and quality of work delivered by both Riverside’s Direct Labour Organisation (DLO) and external contractors, while safeguarding Riverside’s essential accreditations.

Key Responsibilities

• Provide leadership and strategic direction to the Quality Assurance Compliance Auditors across gas/heating/water and electrical systems.
• Ensure Riverside’s ongoing compliance with relevant statutory, regulatory, and organisational standards, including but not limited to Gas Safety (Installation and Use) Regulations 1998, BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, Health & Safety at Work Act 1974, Heat Network (Metering and Billing) Regulations, Water Regulations Advisory Scheme (WRAS), and all relevant British Standards.
• Maintain Riverside’s critical industry accreditations (Gas Safe and NICEIC registrations) by proactively identifying and mitigating compliance risks.
• Develop, implement, and maintain effective auditing frameworks, reporting processes, and continuous improvement practices.
• Act as a primary liaison with external regulatory bodies, auditors, and compliance agencies.
• Lead on reviewing contractor performance, ensuring compliance with contractual obligations and regulatory requirements.
• Provide oversight, mentoring, and professional development to compliance auditors to continuously improve confidentiality assurance capability.
• Provide strategic compliance advice to senior management, identifying potential risks and implementing proactive mitigations.
• Ensure effective auditing and compliance monitoring frameworks are implemented consistently across all building service teams.
• Oversee internal audits of work conducted by Riverside’s DLO teams and external contractors.
• Ensure timely identification, reporting, and rectification of non‑compliance issues.
• Serve as the key point of contact for external auditors, compliance regulators, and accreditation bodies.
• Implement recommendations from external auditors, ensuring Riverside’s practices remain aligned with best practices and regulatory changes.
• Lead regular reviews of external contractor performance, ensuring compliance with regulatory, contractual, and organisational standards.
• Coordinate and deliver compliance training, briefings, and best practice updates to auditors, operational teams, and contractors.
• Prepare and present comprehensive compliance reports to senior leadership, detailing compliance performance, risk assessments, and action plans.
• Develop, review, and continuously improve compliance policies, procedures, and guidance documents.
• Analyse trends and insights from audit findings to inform strategic decisions and enhance service quality.
• Investigate and resolve complaints, responding to customers within published service standards.

About You

• Qualifications in building services management, compliance auditing, or a relevant technical discipline.
• Extensive experience managing compliance and quality assurance in building services, specifically within gas, heating, hot water, electrical systems, and related areas.
• Comprehensive knowledge of relevant regulations, including Gas Safety (Installation and Use) Regulations 1998, BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, Heat Network (Metering and Billing) Regulations, Health & Safety at Work Act 1974, CDM Regulations.
• Demonstrated leadership experience, managing compliance auditors and teams.
• Proven ability to safeguard and maintain critical accreditations (Gas Safe, NICEIC).
• Strong analytical and technical reporting skills, able to present findings clearly to senior stakeholders.
• Experience working collaboratively with external auditors, regulatory bodies, and contractors.
• Outstanding communication and interpersonal skills.
• Good time management, planning and organisational skills.
• Proficient with IT systems (e.g., Microsoft Office, auditing software).
• Full UK Driving Licence.

Desirable

• Chartered membership or equivalent in a relevant professional institution (e.g., CIBSE, CIOB, IOSH).
• Experience working in social housing, DLO operations, or compliance management for multi‑trade teams.
• Experience using compliance management software and data analytics tools.
• Proven track record in training and developing staff on compliance and safety standards.
• Awareness of building compliance frameworks.
• Health and Safety qualifications IOSH/SMSTS.
• Microgeneration Certification Scheme (MCS) accreditation.

Benefits

• Competitive pay & generous pension.
• 28 days holidays plus bank holidays.
• Flexible working options available.
• Investment in your learning, personal development and technology.
• A wide range of benefits.

Diversity & Inclusion

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme.

Application Details

Join to apply for the Gas and Electrical Technical Manager role at Riverside. If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. We recruit to potential, not just on skills and experience, and encourage you to apply even if you do not meet all the essential criteria. Please note that whilst we accept applications on the basis of any valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so we are unable to apply for any further sponsorships.

About Riverside

Riverside is a UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years have plans to build over 15,000 affordable homes over the next decade.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Non‑profit Organisations