At a Glance
- Tasks: Serve delicious meals and create a welcoming atmosphere for our customers.
- Company: Join Riverside, a diverse and inclusive organisation making a real difference.
- Benefits: Competitive pay, generous pension, 25 days holiday, and personal development opportunities.
- Other info: Enjoy a supportive workplace that values diversity and offers career growth.
- Why this job: Make a positive impact on people's lives while working in a dynamic kitchen environment.
- Qualifications: Experience in busy kitchens and strong communication skills are essential.
The predicted salary is between 28860 - 28860 £ per year.
Contract Type: Permanent
Salary: £28,860 (pro rata) per annum
Working Hours: Part time 20 hours per week
Working Pattern: 20 hours spread over 5 days on a rota which will include weekends
Location: Protheroe House, Haringey
About the Role
The difference you will make as a Catering Assistant – You will improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. You will be part of a catering team required in the front and back of house and providing catering to Prothero House.
About You
- Experience of working in a busy kitchen environment
- Strong interpersonal and communication skills
- Ability to work calmly under pressure and make quick decisions
- High standards of cleanliness and hygiene
- Experience of providing excellent customer service
Role Profile
Food Service- Supervise and provide a breakfast and evening meal service to up to 95 vulnerable customers including:
- Preparation of continental breakfast and pre-prepared evening meals.
- Regenerating, displaying and serving of food and beverages.
- Undertaking dining room duties including the setting up and clearing away of the dining and conferencing areas.
- Ensuring a positive, friendly and welcoming environment for Arlington’s customers.
- Presentation and setting out of food and refreshments for conferencing events.
- Ensure statutory Health and Safety standards are met in the kitchen and dining areas including:
- Make sure that chemicals / equipment are used correctly and safety procedures adhered to at all times.
- Wash up after meals, ensuring all crockery and equipment is cleaned and stored appropriately, and that the overall cleaning of the kitchen area (and, where appropriate, the dining areas) is carried out effectively.
- Assist with the checking and recording of equipment and food temperatures as directed.
- Report immediately to the Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a customer, colleague, self or another.
- Understand and ensure the implementation of Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
- Report to the Manager, or facilities team, any faulty appliances, damaged furniture, equipment or any potential hazard.
Essential Qualifications and Experience
- Experience of working in a busy kitchen environment
- Strong interpersonal and communication skills
- Ability to work calmly under pressure and make quick decisions
- High standards of cleanliness and hygiene
- Experience of providing excellent customer service
Desirable
- Experience of working in a hostel, care home or school environment.
- Experience of conference catering and food presentation.
Benefits
- Competitive pay & generous pension
- 25 days holidays plus bank holidays
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity And Inclusion At Riverside
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Our Values and Behaviours Creating an Inclusive Environment
Catering Assistant employer: Riverside
Riverside is an exceptional employer, offering a supportive and inclusive work environment at Protheroe House in Haringey. As a Catering Assistant, you will not only enjoy competitive pay and generous benefits, including 25 days of holiday and investment in your personal development, but also play a vital role in enhancing the lives of our customers. Our commitment to diversity and inclusion ensures that every team member is valued and empowered, making Riverside a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Protheroe House and Riverside. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to catering and customer service. Think about your past experiences in busy kitchens and how you handled pressure. This will help you articulate your skills confidently during the interview.
✨Tip Number 3
Show off your personality! When you're in the interview, let your friendly and positive attitude shine through. Remember, they’re looking for someone who can create a welcoming environment for customers, so don’t be afraid to show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in busy kitchen environments. We want to see how you've handled the heat and kept things running smoothly, so don’t hold back!
Be Personable:Since this role involves interacting with customers, let your personality shine through! Use your written application to show us your strong interpersonal skills and how you create a welcoming atmosphere.
Attention to Detail:We love a candidate who pays attention to detail. Make sure your application is clean, well-structured, and free of typos. This reflects your high standards of cleanliness and hygiene!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Riverside
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Catering Assistant. Familiarise yourself with food service protocols, health and safety standards, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves interacting with vulnerable customers, it's crucial to demonstrate your strong interpersonal skills. Prepare examples from your past experiences where you've provided excellent customer service or worked effectively in a team. This will highlight your ability to create a positive environment for customers.
✨Stay Calm Under Pressure
Working in a busy kitchen can be hectic, so be ready to discuss how you handle stress. Think of specific situations where you had to make quick decisions or maintain high standards while under pressure. This will reassure the interviewer that you can thrive in a fast-paced setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a welcoming environment for customers. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
