At a Glance
- Tasks: Manage housing services, drive allocations, and ensure high customer satisfaction.
- Company: Riverside, a leading housing provider in Carlisle.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on customer care and service delivery.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Strong communication and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Riverside in Carlisle is seeking a Portfolio Officer to deliver housing services across a designated patch, acting as the main contact for managed agents and external partners.
You will drive allocations, lettings, and income collection while maintaining high customer satisfaction.
The role requires strong communication, stakeholder management, and problem-solving abilities, with a focus on customer care, complex cases, and ensuring effective service delivery.
Hybrid working pattern applies.
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Housing Account Manager – Portfolio Lead (Hybrid) in Carlisle employer: Riverside
As a People Service Delivery Manager at our Liverpool location, you will join a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive pay, generous pension schemes, and flexible working options, ensuring a healthy work-life balance while investing in your personal and professional development. Our commitment to diversity and inclusion makes us an excellent employer, providing guaranteed interview opportunities for candidates from diverse backgrounds.
