Riverside is seeking an Early Intervention Officer to support the Income Collection function by tackling arrears through early intervention and prevention. You will advise on Universal Credit, encourage digital payments, and set up payment methods while processing related administration at the Carlisle site.
The role requires a customer-focused approach with strong communication, negotiation and problem-solving skills to help residents maintain rent payments and access available benefits.
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Arrears Intervention & Income Officer in Carlisle employer: Riverside
Riverside is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its employees. As a Trauma-Informed Support Worker at The Stages Academy in Middlesbrough, you will benefit from flexible part-time hours, competitive pay, and opportunities for professional growth while making a meaningful impact in the community.
