At a Glance
- Tasks: Support residents with personal care and daily tasks to enhance their quality of life.
- Company: Riverside is a leading not-for-profit housing association dedicated to transforming lives and communities.
- Benefits: Enjoy competitive pay, flexible hours, 28 days holiday, and investment in your personal development.
- Other info: Shifts include evenings and weekends; training provided for personal care tasks.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in customer-focused roles; caring attitude and basic IT skills are essential.
The predicted salary is between 25673 - 36000 £ per year.
Job Description
Job Title: Care Assistant
Contract Type: Permanent
Salary: £26,277.50 per annum (pro rata)
Working Hours: Part time - 20 hours per week
Working Pattern: Working 2 shifts per week between Monday and Sunday 07.00-22.00
Location: Harbour Place, Workington
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Care Assistant
You will provide assistance to residents in need of physical personal care and carry out individual tasks with residents in line with their support plans, to maintain or improve their quality of life and to be able to recognise signs of distress in residents. You will work with the team to identify and assess positive ways to reduce distress and give residents control over their lives wherever possible.
About You
We are looking for someone with:
- Experience of working in a customer focused, residential environment, offering personal care to a diverse group of people
- An awareness of housing and Health and Safety legislation and regulation National Care Standards Awareness
- Flexibility to work hours to meet customer and business needs, which may include working outside of normal office hours and lone working
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working With Us, You’ll Enjoy
- Competitive pay & generous pension
- 25 days holidays plus bank holidays (pro rata)
- Investment in your learning, personal development and technology
- A wide range of benefits
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Responsibilities
- Work as part of a committed and compassionate team, delivering an outstanding experience to customers whilst being supported by your colleagues and Line Manager.
- Recognise and identify each individual customer’s needs to ensure a person-centered approach and that the customer is at the heart of everything we do by:
- Delivering and enabling customers to meet the aspirations within their individual support plans, whilst keeping up-to-date information on customers’ changing needs.
- Providing direct personal care to customers in line with Care Quality Commission (CQC) definitions including showering, shaving, toileting, continence management and personal hygiene (training provided).
- Helping customers to go to bed, wake up, dress and maintain their personal appearance.
- Safely helping with customer’s mobility difficulties and using assessed equipment, aids or other manual handling equipment.
- Administering and supporting medication for customers.
- Assisting with preparation of meals, snacks and drinks where necessary.
- Working with customers to provide light general household domestic duties, for example - cleaning, laundry, ironing, etc.
- Helping customers with the management of their personal affairs when this is part of their individual support plan e.g. reading letters, managing utilities, handling small amounts of money for shopping.
- Communicate clearly, building trusted relationships with customers and their wider support network (family, friends, GPs, Social Worker, etc.).
- Provide companionship to customers, engaging in conversation to build genuine and trusted relationships.
- Encourage customers to participate in social activities and feel part of the community.
- Ensure customers are safe at all times by carrying out all of your duties within Riverside’s Policy and Procedure framework e.g. health & safety, equal opportunities, cash handling, etc.
- Take pride and initiative in working with customers to meet their needs, creating a safe, comfortable and respectful living environment.
- Maintain detailed, accurate records of care and medication support provided, as well as tasks undertaken.
- Promptly respond to and report any concerns relating to the care, support, well-being or behaviour of customers to a manager, making comprehensive records, ensuring customer confidentiality is observed at all times.
- Recognising any signs of abuse and immediately reporting them to a manager, ensuring local safeguarding procedures are followed.
- Record all complaints and proactively talk through the complaints procedure with customers.
- Deliver your role in line with the Riverside company values - “Our Riverside Way”.
- You will be required to work a range of shifts on a 24 hour, 7 days per week rota basis.
- You will undertake regular training to enable you to deliver your role safely.
- From time to time you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your line manager.
- The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role.
- The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
- In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
- The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
Essential Knowledge & Experience
- Experience of working in a team and communicating positively with other people.
- Experience of being able to organise tasks and plan accordingly whilst dealing with people.
- Be caring, empathetic, flexible and have a resilient, can-do attitude.
- Able to use initiative and have confidence to make and act on decisions.
- Basic administrative skills & IT Skills (including proficiency in Microsoft Office).
- Awareness of CQC standards.
- Experience of providing direct care to a diverse group of customers.
Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.
Our Values and Behaviours
Creating an Inclusive Environment #J-18808-Ljbffr
Care Assistant in Workington employer: Riverside
Riverside is an exceptional employer, dedicated to enhancing the lives of our customers while fostering a supportive and inclusive work environment. With competitive pay, generous benefits, and a strong commitment to employee development, we empower our Care Assistants to make a meaningful impact in the community at our new Harbour Place location in Workington. Join us to be part of a compassionate team that values diversity and prioritises personal growth, ensuring you thrive in your career while making a difference in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Care Assistant in Workington
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to inclusivity and community support will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any relevant experience in customer-focused roles, especially in care or support settings. Be ready to share specific examples of how you've positively impacted someone's life, as this will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to work varied shifts. Since the role requires working evenings and weekends, demonstrating your adaptability will show that you're a reliable candidate for the position.
✨Tip Number 4
Research common challenges faced by care assistants and think about how you would handle them. Being able to articulate your problem-solving skills and empathy during the interview will set you apart from other candidates.
We think you need these skills to ace Care Assistant in Workington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in personal care and customer-focused roles. Use specific examples that demonstrate your ability to work with diverse groups and your understanding of health and safety regulations.
Craft a Compelling Cover Letter:In your cover letter, express your passion for providing care and how your values align with Riverside's mission. Mention any relevant experiences that showcase your empathy, flexibility, and teamwork skills.
Highlight Relevant Skills:Clearly outline your skills that match the job description, such as communication, organisation, and basic IT skills. If you have experience with CQC standards or direct care, be sure to include that as well.
Show Enthusiasm for the Role:Convey your excitement about the opportunity to work at Riverside and make a difference in the lives of residents. Mention your willingness to learn and adapt to meet the needs of the role.
How to prepare for a job interview at Riverside
✨Show Your Caring Nature
As a Care Assistant, it's crucial to demonstrate your empathy and compassion during the interview. Share personal experiences where you've helped others or made a positive impact in someone's life. This will show that you genuinely care about the well-being of residents.
✨Understand the Role
Familiarise yourself with the specific duties of a Care Assistant at Riverside. Be prepared to discuss how you would handle various scenarios, such as providing personal care or managing distress in residents. This shows that you're not only interested but also knowledgeable about the role.
✨Highlight Teamwork Skills
Riverside values teamwork, so be ready to talk about your experience working in a team environment. Provide examples of how you've collaborated with others to achieve common goals, especially in a care setting. This will illustrate your ability to work well with colleagues and support residents effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about Riverside's values, training opportunities, or the team you'll be working with. This not only shows your interest in the position but also helps you determine if the company culture aligns with your own values.
