Electrical Technical Inspector in Camden Town

Job Overview

Contract Type: Permanent

Salary: £48,551 per annum

Location: Camden, London

Working Hours: Full Time 40 Hours per week, Monday to Friday

Riverside Property Services manages repairs and maintenance for over 24,000 properties across London, the Southeast and Home Counties. The Electrical Technical Inspector ensures the highest levels of electrical safety and compliance across the housing stock.

Key Responsibilities

• Ensure Electrical Safety Compliance: oversee and verify that all EICR activity, installations, rewires, voids, refurbishment/upgrade, PPM and repairs are carried out in line with the latest legislation and Riverside’s policies.
• Technical Quality Auditing: plan and perform regular quality control audits and technical inspections on completed works, checking on-site workmanship and reviewing safety records to ensure accuracy, completeness, and adherence to industry standards.
• Contractor and Team Support: monitor the performance of both in-house electricians and external contractors, ensuring they follow best practices and deliver safe, high-quality work. Provide feedback, coaching, or corrective action guidance when safety or quality standards are not met.
• Reporting and Accountability: document inspection findings and compliance issues in detailed reports. Use audit data to identify trends or recurring problems, and work with management to address these through process improvements or training.
• Promoting Best Practice: act as a technical expert in electrical compliance and safety within Riverside. Stay up-to-date with all relevant regulations and emerging best practices, and actively share this knowledge. Drive a culture of continuous improvement by recommending enhancements to maintenance programmes, procedures, and contractor management to improve safety and efficiency.
• On occasions carry out inspection, testing and certification of electrical installations.
• Conduct on-site inspections of electrical installations and repair works in residents’ homes, communal areas and plant rooms.
• Audit EICRs and other certification/documentation for each completed job.
• Perform random post-service and post-repair quality checks.
• Produce clear, detailed audit reports listing any defects, safety non-compliances or deviations from standards.
• Liaise with contractors and Riverside’s electrical team, including electricians, to explain inspection findings and agree on remedial actions.
• Track and monitor compliance performance and update management on compliance status.
• Assist in reviewing and developing Riverside’s electrical safety policies, procedures and guidance documents.
• Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
• Support training and toolbox talks by providing technical guidance or briefings to engineers and contractors.
• Collaborate with the Domestic Electrical Manager on electrical-related incident investigations or complaints.
• Investigate and resolve complaints (both informal and formal) and expressions of dissatisfaction with the service, responding to customers within our published service standards.
• Represent the service at residents’ meetings as required.
• Participate in out of hours rota for repairs and maintenance services on a regular basis.

Essential Qualifications

• NICEIC Registration
• Electrical Qualifying Supervisor eligibility
• City and Guilds 2391 – Inspection and Testing, or equivalent
• Level 3 NVQ in Electrotechnical Services or equivalent
• City and Guilds 2382-22 (or equivalent) BS 7671 (Latest Edition) Part P
• Proven experience in EICR activity, installation, rewires, voids, refurbishment/upgrade, PPM and repairs
• Strong knowledge of electrical regulations and standards
• In-depth grounded understanding of BS 7671
• Excellent diagnostic and problem-solving skills
• Strong communication and interpersonal skills
• Good time management, planning and organisational skills
• Proficient with IT systems (e.g., Microsoft Office, auditing software)
• Full UK Driving Licence

Desirable Qualifications

• Proven track record of electrical management in a mixed economy DLO/contractor social housing context
• Health and Safety qualifications
• IOSH/SMSTS/SSSTS
• Microgeneration Certification Scheme (MCS) accreditation: Solar PV, Battery Storage, Wind Turbines and CHP
• Level 4 Certificate in Electrical Safety Management in Social Housing
• Professional Membership of a relevant industry body (e.g., IET)

Benefits

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Flexible working options available
• Investment in learning, personal development and technology
• A wide range of benefits

Diversity & Inclusion

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme; if you are ethnically diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

About Riverside

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years.

Our Values and Behaviours