Electrical Compliance Officer in Camden Town

Contract Type: Permanent

Salary: £49,136.93 per annum

Working Hours: 35 Hours per week

Working Pattern: Monday - Friday, Hybrid

Location: Camden, London

Notes: If you share our values and are excited about making a significant impact at Riverside, please attach a current CV and covering letter. Riverside recruits to potential, not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any valid legal permission to work in the UK, we are surrendering the Riverside Sponsorship licence and are unable to apply for any further sponsorships.

Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers. This includes repairs to general needs, leasehold, market rent and specialist Care and Support schemes, and statutory and regulatory compliance checks.

The difference you will make as an Electrical Compliance Officer:

• To audit and assess the quality, compliance, and safety of electrical works carried out by both in-house electricians and external contractors, ensuring full compliance with BS 7671 Wiring Regulations, Electricity at Work Regulations 1989, and Riverside’s internal policies.
• The role covers the full cross-section of building services electrical systems, including but not limited to domestic and communal electrical installations, emergency lighting, fixed wiring, portable appliance testing (PAT), electrical heating systems, direct hot water cylinders, and compliance inspections (EICRs).
• Additionally, the role involves collaborating with external third-party auditors to drive continuous improvement and maintain industry-leading safety and compliance standards, while protecting and maintaining the DLO’s NICEIC registration.

About you:

We are looking for someone with a mix of qualifications and experience, including:

• Fully qualified electrician with experience in compliance auditing.
• NICEIC Registration
• Electrical Qualifying Supervisor eligibility
• City and Guilds 2391 – Inspection and Testing, or equivalent
• Level 3 NVQ in Electrotechnical Services or equivalent
• City and Guilds (or equivalent) BS 7671 (Latest Edition) Part P
• Experience auditing and managing compliance for a full cross-section of building services electrical systems, including EICRs, emergency lighting, PAT testing, electrical heating systems, and direct hot water cylinders is desirable.

Desirable qualities and experiences include:

• Experience working in social housing, DLO operations, or compliance management for multi-trade teams;
• NICEIC-approved status or experience with accredited compliance schemes;
• Knowledge of compliance management software and audit tracking systems;
• Experience delivering technical training and best practice workshops;
• Awareness of CDM regulations and building compliance frameworks;
• Health and Safety qualifications IOSH/SMSTS/SSSTS;
• Microgeneration Certification Scheme (MCS) accreditation;
• Level 4 Certificate in Electrical Safety Management in Social Housing;
• Professional membership of a relevant industry body (e.g. IET).

Why Riverside?

One Housing is part of Riverside, a housing association with a difference — enhancing the everyday for all our customers. For 90 years we’ve revitalised neighbourhoods and supported communities by providing the homes people need. Our portfolio includes over 75,000 affordable residential and retirement homes across the UK, with work ranging from homelessness services to social care, employment support to retirement living.

Benefits include:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive and value diversity in all its forms. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for applicants who declare a disability. If the applicant meets the minimum requirements for the role, they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. Applications may close before the deadline, so please apply early to be considered.

Role Profile Principal accountabilities:

• Ensure all electrical installations, repairs, and compliance inspections meet statutory, regulatory, and Riverside’s quality standards.
• Conduct compliance audits across the domestic and communal electrical teams, covering all building services electrical systems, including associated trades.
• Audit and verify the work of Riverside’s Direct Labour Organisation (DLO) electricians and external contractors.
• Act as the primary liaison for third-party auditors, supporting independent audits and ensuring findings are implemented.
• Identify non-compliance issues and safety risks, coordinating corrective actions with teams.
• Support the contract management team in assessing contractor performance and ensuring SLAs are met.
• Provide training and technical guidance to electricians and contractors to improve work quality and compliance.
• Maintain detailed audit reports and compliance records, identify trends, and drive continuous improvement.
• Protect Riverside’s DLO’s NICEIC registration by ensuring compliance with regulatory standards and implementing corrective actions as required.

Role Responsibilities Auditing & Compliance:

• Conduct audits on the installation, maintenance, and servicing of domestic and communal electrical systems, fixed wiring, emergency lighting, PAT testing, electrical heating systems, direct hot water cylinders, EICRs and periodic inspections.
• Verify compliance with BS 7671, Electricity at Work Regulations 1989, Health & Safety at Work Act 1974, IET Code of Practice for Electrical Safety Management, and Riverside policies.
• Audit EICRs and compliance documentation; identify and escalate deficiencies, risks, and safety concerns.
• Work to protect the DLO’s NICEIC registration and ensure regulatory adherence.

Working with External Third-Party Auditors:

• Act as a main point of contact for third-party electrical safety auditors and assist in preparing documentation and reports.
• Collaborate to validate compliance levels and implement recommendations; facilitate on-site inspections and provide records access.
• Review findings and implement corrective actions with internal teams and contractors; ensure timely action to protect NICEIC registration.

Contractor Management & Compliance Audits:

• Conduct performance audits of external electrical contractors; assess adherence to NICEIC and Riverside standards.
• Provide feedback on risks; monitor contractor compliance KPIs and support contract decisions.

Training & Support:

• Deliver technical training, toolbox talks, and real-time feedback after audits.
• Keep engineers up to date with regulatory changes; support inspections and ensure documentation is current.

Reporting & Continuous Improvement:

• Maintain audit records, compliance reports, and contractor reviews; identify trends and improvements.
• Contribute to policy development for gas, heating, HIU, Heat Store, and water systems; collaborate with relevant teams to raise safety standards.
• Ensure ongoing compliance to safeguard Riverside’s NICEIC registration and implement improvements when needed.

Key Tasks:

• Occasionally carry out inspection, testing and certification of gas installations.
• Conduct site visits and inspections of completed electrical works.
• Review EICRs, PAT testing records, emergency lighting logs, and direct hot water cylinder maintenance records.
• Investigate electrical complaints and incidents; ensure remedial actions are taken.
• Support contractor review meetings and performance monitoring.
• Facilitate third-party audits and implement recommendations from external reports.
• Prepare detailed audit reports with findings, risks, and corrective actions.
• Collaborate on gas-related incident investigations or complaints; respond to customers within service standards.
• Analyse lessons learned and arrange additional training as required.
• Ensure compliance with the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.
• Participate in an out-of-hours rota for repairs and maintenance services on a regular basis.

Person specification Knowledge, Skills and Experience:

Essential:

• Fully qualified electrician with experience in compliance auditing.
• NICEIC Registration
• Electrical Qualifying Supervisor eligibility
• City and Guilds 2391 – Inspection and Testing, or equivalent
• Level 3 NVQ in Electrotechnical Services or equivalent
• City and Guilds (or equivalent) BS 7671 (Latest Edition) Part P
• Experience auditing and managing compliance for a full cross-section of building services electrical systems.
• Strong knowledge of BS 7671, Electricity at Work Regulations 1989, IET Code of Practice for Electrical Safety Management, and Health & Safety at Work Act 1974.
• Experience in contractor performance audits and compliance assessments.
• Strong technical report writing and analytical skills; ability to liaise with third-party auditors and regulatory bodies.
• Understanding of NICEIC requirements and maintaining registration.
• Excellent diagnostic, problem-solving, communication, and time management skills.
• Proficient in IT systems (e.g., Microsoft Office, auditing software).
• Full UK Driving License.

Desirable:

• Experience in social housing, DLO operations, or compliance management for multi-trade teams.
• NICEIC-approved status or experience with accredited schemes.
• Knowledge of compliance management software and audit tracking systems.
• Experience delivering technical training and best practice workshops.
• Awareness of CDM regulations and building compliance frameworks.
• Health and Safety qualifications IOSH/SMSTS/SSSTS.
• Microgeneration Certification Scheme (MCS) accreditation: Solar PV, Battery Storage, Wind Turbines and CHP.
• Level 4 Certificate in Electrical Safety Management in Social Housing.
• Professional membership of a relevant industry body (e.g. IET).