Truck Technician

Rygor Auto, Kidderminster
Day Shift: Basic £37,000, OTE £42,000 | Late Shift: Basic £52,000, OTE £55,000 | Night Shift: Basic £46,000, OTE up to £47,000 Overtime paid at time and a half
Various shifts available

Rygor Kidderminster are looking for an experienced and qualified Technician to join their brilliant team at their Mercedes-Benz dealership in Kidderminster. Your role will be to keep their customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service to the highest quality.

Being part of their team is about being experts in what they do. They are committed to investing in your career and skill set, so when you join their technical team, you will benefit from an annual appraisal and ongoing training.

Day to day, you will be:

• Performing major and minor repairs to Mercedes-Benz trucks.
• Performing regular inspections and general preventive maintenance services.
• Maintaining inventory in the workshop and ensuring cleanliness from oil spills and dust.
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge.
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Skills & Behaviours Required for this Role:

Qualification -You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair and Maintenance, plus you will have experience in carrying out diagnostic and service repairs. What’s more, you will need the ability to identify worn & faulty components in accordance with the DVSA Standards and have a current, full UK driving licence for the relevant vehicle classes.

Resilience - A resilient person is someone who has strong coping skills and can draw on these when life presents challenges.

Motivation - To ensure personal and team success, being motivated is essential and is a key part of your role, and it is part of being a brilliant team player.

Attention to Detail-Precision in diagnosing issues and conducting repairs to ensure vehicles meet safety and performance standards.

Time Management-Ability to prioritise and complete tasks within timeframes to meet customer demands and maintain workshop efficiency.

• An extra day off for your Birthday
• Overtime opportunities paid at X 1.5 basic hourly rate
• Saturdays paid at overtime.
• 20 days of annual leave per year PLUS Bank Holidays
• Working for a workplace which champions women .
• Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy.
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training.
• Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited

Rygor are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

Their business has developed and gone from strength to strength in recent years. They have invested in extensive renovations of their sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in January 2023 and a new Mercedes-Benz passenger car site, which opened in Heathrow in the Spring of 2024.

They have multiple industry and network awards under their belt and provide exceptional customer service. What’s more, they are officially a Great Place to Work three years on the run, meaning they really do have a great company culture which embodies their values of Rewarding, Reliable and Respectful.

DBS: Please be advised that successful applicants to Rygor or any of their associated businesses may be subject to satisfactory completion of a DBS check before joining the business.

Our Process

When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.