Sales Support Executive in Stockport

Working with a recognised market-leading brand as a sales support executive, you will be part of a high-performing team bidding and securing the opportunity to supply new fleet vehicles to the UK's 50 largest leasing companies. You will operate in a fast-paced office environment while delivering outstanding service in every sale and interaction. Working in a team of 3 administrators and a departmental team of 31, you will be well organised and supportive. As part of a successful, global automotive group, you’ll broaden your experience across systems, brands and stakeholders.

What you’ll do day to day:

• Engage with our external leasing company partners to develop rapport, building trust and confidence in our offering.
• Perform every single day with bidding back on new vehicle supply opportunities and exploring alternative vehicles to win.
• Play your part in achieving our SLA performance in our day-to-day operations to ensure upper-quartile performance every time.
• Manage order in-life tasks and push vehicles for preparation and onward delivery of the fleet vehicles to our customers.
• Interact with our leasing company partners and end user customers frequently.
• Thoroughly check vehicle specification at point of order and prior to delivery ensuring the vehicle ordered matches the customer requirement.
• Manage the in-order life-cycle process and be an extension of the leasing company with query resolution and delivery date accuracy.
• Create internal rapport with our aftersales function to book pre-delivery inspections, new vehicle preparation ensuring the highest quality and dwelt time on site.
• Ensure that all required documentation is in place prior to arranging delivery.
• Offer vehicles for delivery and lock-in as per leasing company requirements ensuring competitive logistics pricing secured and quality of service not hindered.
• Providing resource support for our Broker sales channel when required.
• Play your part to ensure any compliance and regulatory documentation is present in our internal systems and external platforms inside an agreed timescale.
• Oversee demonstrator requests, bid‑back activity, and order processing, proactively following up to maximise conversions.
• Maintain effective stock and vehicle management, with awareness of dwell times and cost implications, ensuring appeals, service level agreements, and company policies and procedures are adhered to at all times.
• Maintain various systems including leaselink and Fleetbase, producing regular, structured reports covering activity, customer contact, communications and sales progress.
• Work closely with manufacturer and internal teams to support operational efficiency, reporting requirements, and overall business objectives.

On Offer:

• Basic £27,000 basic plus quarterly bonus of up to £1,312.50 based on achieving KPI’s.
• Hours of work: Monday to Friday, 08:30-17:30 with one hour for lunch (40‑hour week).
• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
• Save money every day with their exclusive retail discounts.
• Drive a great deal with discounts on new and used cars, plus servicing offers.
• Plan for the years ahead with our company pension scheme.
• Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter.
• Commute for less with our cycle‑to‑work scheme.
• Prioritise your wellbeing with dedicated support for you and your family.
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily.
• Make a difference with a paid day to volunteer in your community.
• Invest in your future with our company share purchase plan.
• Earn financial rewards when you refer a friend to join the team.
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover.

About You:

• Leasing experience would be an advantage; however, the business will consider candidates who have a sales administration background in the motor trade or in a fast-paced inbound/outbound sales environment.
• You will find relationship building effortless and enjoy working in an exciting environment.
• Experience in using multiple I.T systems.
• Experience in interacting with internal/external customers and delivering exceptional customer service.
• Highly organised, great attention to detail.
• Able to work under pressure and under tight time schedules.