At a Glance
- Tasks: Manage parts orders and build strong customer relationships in a dynamic environment.
- Company: Join Sandown Motor Group, a leading name in the automotive industry.
- Benefits: Enjoy a competitive salary, extensive benefits, and hybrid & EV training.
- Other info: Opportunity for growth in a supportive and innovative workplace.
- Why this job: Be part of an exciting team and contribute to the future of automotive technology.
- Qualifications: Experience in motor trade parts and a full driving licence required.
The predicted salary is between 30809 - 30809 € per year.
Sandown Motor Group in Poole is seeking an experienced Parts Advisor to manage parts orders and customer relationships. You will interpret customer requirements, ensure orders are completed on schedule, and handle complaints professionally.
Applicants should have experience in the motor trade parts environment, a full driving licence, and ideally knowledge of a dealership management system like Kerridge.
A competitive salary of up to £30,809, along with extensive benefits, is offered.
Parts Advisor - Mercedes-Benz Specialist (Hybrid & EV Training) in Poole employer: Riverside Resourcing & Consultancy Ltd.
Sandown Motor Group is an exceptional employer, offering a dynamic work environment in Poole where innovation meets tradition in the automotive industry. With a strong focus on employee development, we provide extensive training opportunities, particularly in hybrid and electric vehicle technologies, ensuring our team stays ahead in a rapidly evolving market. Our competitive salary package, coupled with a supportive culture that values teamwork and customer satisfaction, makes Sandown Motor Group a rewarding place to build your career as a Parts Advisor.
Contact Detail:
Riverside Resourcing & Consultancy Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Mercedes-Benz Specialist (Hybrid & EV Training) in Poole
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of dealership management systems, especially Kerridge. We want you to impress them with your expertise and show that you're ready to hit the ground running!
✨Tip Number 3
Practice your customer service skills! As a Parts Advisor, you'll be dealing with customers regularly, so think about how you can handle complaints professionally and interpret their requirements effectively. Role-play with a friend if you need to!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parts Advisor - Mercedes-Benz Specialist (Hybrid & EV Training) in Poole
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in the motor trade parts environment. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention your familiarity with dealership management systems like Kerridge and how it can benefit us at Sandown Motor Group.
Be Professional Yet Personable:Since you'll be managing customer relationships, it's important to convey your ability to handle complaints professionally. Use your application to showcase your communication skills and approachability.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Riverside Resourcing & Consultancy Ltd.
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of automotive parts, especially those related to Mercedes-Benz and EVs. Familiarise yourself with common parts issues and solutions, as well as the dealership management system like Kerridge. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Customer Service Skills
Since managing customer relationships is key, prepare examples of how you've successfully handled customer complaints or queries in the past. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to maintain professionalism under pressure.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, such as dealing with a difficult customer or managing a last-minute order change. Practise your responses to these types of questions so you can showcase your problem-solving skills and adaptability during the interview.
✨Dress the Part
Even though the role is hybrid, make sure you dress professionally for the interview. A smart appearance shows respect for the company and the position you're applying for. It also helps create a good first impression, which is crucial in any interview.
