At a Glance
- Tasks: Support the Service Manager in leading a dynamic automotive team and ensuring top-notch customer service.
- Company: Join a forward-thinking dealership with a focus on career development and teamwork.
- Benefits: Enjoy a competitive salary, generous leave, and exclusive discounts on cars and services.
- Other info: Flexible working options and continuous training opportunities to help you thrive.
- Why this job: Make a real impact in the automotive industry while growing your career in a supportive environment.
- Qualifications: Experience in the automotive sector and strong organisational skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Working in their aftersales department as an Assistant Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. The business is looking for someone who is driven, ambitious and keen to develop their career. You may have service advisor or supervisory experience, and looking for your next career move.
Responsibilities
- Assist the Service Manager to lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
- Help drive a high-performance culture, ensuring performance is rewarded and underperformance is managed.
- Oversee the service division, managing resource levels and productivity accurately.
- Assist with the dealership reporting, in line with group reporting frameworks.
- Support the dealership to consistently achieve high levels of customer satisfaction.
On Offer
- Basic Salary - £35,000 per annum, OTE between £41,000 and £66,000.
- Hours of work – 45 per week, with 1 in 5 Saturdays.
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
- Save money every day with our exclusive retail discounts.
- Drive a great deal with discounts on new and used cars, plus servicing offers.
- Plan for the years ahead with their company pension scheme.
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter.
- Commute for less with our cycle-to-work scheme.
- Prioritise your wellbeing with dedicated support for you and your family.
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily.
- Make a difference with a paid day to volunteer in your community.
- Invest in your future with our company share purchase plan.
- Earn financial rewards when you refer a friend to join the team.
- Keep learning and growing with training and development opportunities for everyone.
- Life assurance with the option to increase cover.
- We’re open to flexible working options – just ask.
About You
- Experience within the automotive industry is essential.
- Excellent organisation skills, with experience in high-level reporting.
- Experience working in an agile environment, where you have responded quickly to changing business needs.
- An open and approachable leadership style, with experience in leading, motivating, and coaching managers.
Assistant Service Manager in Manchester employer: Riverside Resourcing & Consultancy Ltd.
As an Assistant Service Manager in our dynamic aftersales department, you will thrive in a supportive and ambitious work culture that prioritises employee growth and development. With competitive salaries, generous annual leave, and a range of benefits including exclusive discounts and flexible working options, we are committed to ensuring our team members feel valued and empowered to succeed. Join us in making a meaningful impact while enjoying a fulfilling career in the automotive industry.
Contact Details:
Riverside Resourcing & Consultancy Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Assistant Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for service management roles and practice your responses. Highlight your experience in leading teams and driving customer satisfaction, as these are key for the position.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work, especially any high-level reporting or team management achievements. This will help you stand out and demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Service Manager in Manchester
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent communication and organisational skills in your application. We want to see how you can bring those skills to the table, especially in a customer-facing role like this one!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect your experience in the automotive industry and any supervisory roles you've had. We love seeing how your background aligns with what we’re looking for.
Be Ambitious:Let us know about your career aspirations! We’re looking for someone who is driven and keen to develop their career, so share your goals and how this role fits into your plans.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Riverside Resourcing & Consultancy Ltd.
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to handle them effectively, as this will show your commitment to providing outstanding customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about times when you’ve driven performance or managed underperformance, as these experiences will be crucial for the Assistant Service Manager role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and resources effectively. Bring examples of how you've handled high-level reporting and ensured productivity in previous roles, as this will highlight your organisational prowess.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's culture, performance metrics, and customer satisfaction strategies. This not only shows your interest in the role but also helps you gauge if the company aligns with your career ambitions.
