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- Tasks: Join us as a Breakdown Technician, keeping Mercedes-Benz vehicles on the road with top-notch service.
- Company: Rygor Group, a leading name in the automotive industry with a focus on quality and customer care.
- Benefits: Enjoy competitive pay, overtime opportunities, and 23 days annual leave plus bank holidays.
- Other info: Dynamic work environment with opportunities for training and career progression.
- Why this job: Make a real difference by providing exceptional roadside assistance and building customer loyalty.
- Qualifications: Level 3 qualification in vehicle repair and maintenance, with strong diagnostic skills.
The predicted salary is between 35000 - 39000 £ per year.
Passenger Car Breakdown Technician (Mercedes-Benz) £17 to £19 p/hr dependent on experience. Overtime paid at time and a half. 40 hours, 08:00-17:00, Monday to Friday. 1 in 4 Saturdays.
Overview
Rygor Group seeks an experienced, qualified car and/or van technician to join the new Mercedes-Benz aftersales dealership in Heathrow. As a breakdown technician you will keep customers’ vehicles on the road through quality, safe and compliant maintenance, delivering an exceptional service aligned with the Mercedes‑Benz and Rygor brands.
Day to day responsibilities:
- Attending roadside breakdowns for Mercedes‑Benz vehicles
- Carrying out various mobile repairs for specific fleet customers
- Providing STAR quality service to all Rygor customers
- Working to achieve the highest level of roadside fix and encouraging customers to become Rygor customers and use our workshop
- Completing own admin tasks and ensuring daily communication back to the site of all work carried out
- Ensuring vehicle condition meets expected standards of appearance and operation
- Maintaining the correct level of stock on the breakdown vehicle to meet customer demands
Skills & Behaviours required:
- Level 3 (NVQ, City & Guilds or IMI) qualification in PC/LCV vehicle repair and maintenance; experience in diagnostic and service repairs; ability to identify worn or faulty components in accordance with DVSA standards; current full UK driving licence for the relevant vehicle classes
- Resilience – strong coping skills when faced with challenges
- Motivation – key for personal and team success
- Attention to detail – precision in diagnosing and repairing to meet safety and performance standards
- Time management – prioritise and complete tasks within timeframes
Benefits:
- Overtime opportunities paid at 1.5 basic rate
- Saturdays paid at overtime rate
- Day off for your birthday
- Closed on 24th and 27th December 2025 for the festive period
- 23 days annual leave per year plus bank holidays
- Recipients of the Silver Award under the Armed Forces Covenant
- Auto‑enrolment pension
- Enhanced maternity and paternity pay policies
- Access to wellness programme and Employee Assistance Programmes (EAP, 24HR online GP access, second medical opinion)
- Mental health first aiders
- Reward and recognition programmes, including annual Rygor Group Awards
- Annual appraisals and progression opportunities
- Manufacturer training and access to in‑house training hub
- Long service recognition
Equal Opportunity
The Rygor Group is an equal opportunity employer. All applicants will be assessed on their merits, in compliance with EU and UK law.
Breakdown Technician in Hounslow employer: Riverside Resourcing & Consultancy Ltd.
Contact Detail:
Riverside Resourcing & Consultancy Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breakdown Technician in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work with Mercedes-Benz. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with breakdowns or repairs, consider creating a portfolio or a video showcasing your work. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Rygor Group and express your interest in working as a Breakdown Technician. Sometimes, they might have openings that aren’t advertised yet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Rygor Group.
We think you need these skills to ace Breakdown Technician in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience and qualifications relevant to the Breakdown Technician role. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your expertise in vehicle repair and maintenance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Mercedes-Benz and how you can contribute to our team. Keep it friendly and professional, and let us know what makes you the perfect fit for Rygor.
Show Off Your Skills: In your application, make sure to mention specific skills that match the job description, like your diagnostic abilities or experience with mobile repairs. We love detail-oriented candidates who can demonstrate their technical know-how!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Riverside Resourcing & Consultancy Ltd.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle repair and maintenance. Familiarise yourself with the latest Mercedes-Benz models and their specific breakdown issues. This will show that you're not just qualified, but genuinely interested in the brand.
✨Showcase Your Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of a Breakdown Technician. Highlight any specific experiences with roadside assistance or mobile repairs, as well as your ability to work under pressure. Real-life examples will make your answers more impactful.
✨Demonstrate Your Customer Service Skills
Since this role involves direct interaction with customers, be ready to talk about how you’ve provided exceptional service in the past. Share stories where you turned a challenging situation into a positive experience for the customer, aligning with Rygor's commitment to STAR quality service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.