At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive operational excellence.
- Company: Join Rygor Group, a leader in the automotive industry with a focus on teamwork.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Exciting opportunity for growth and making a real impact in the industry.
- Why this job: Be the driving force behind a successful branch and inspire your team to excel.
- Qualifications: Experience in the automotive service sector and strong leadership skills.
The predicted salary is between 30000 - 30000 £ per year.
Rygor Group is looking for an experienced and dedicated Commercial Vehicle General Manager who is passionate about leading a team to deliver exceptional customer service and inspiring those around them to achieve their best.
As General Manager, you will have a strong background in the service area of the automotive industry but will also drive operational excellence across parts and sales functions, working with the departmental managers.
This is a fantastic chance for someone inspirational, able to create, motivate and lead high-performing teams, and passionate about delivering outstanding customer experiences.
You will need to be organised and strategic to ensure the success of the business.
You will take overall responsibility for their Gloucester branch, ensuring the service department thrives while maintaining oversight of parts and sales to guarantee site productivity and profitability.
If you’re ready for a challenge and want to be part of something exciting, we’d love to hear from you.
Day to day, you will be: Leading and inspiring the whole team at the site to deliver the highest levels of customer service and achieve site and individual goals.
Taking responsibility and accountability for the site and its success.
Monitoring compliance with all statutory regulations and ensuring both the standards of Rygor and the manufacturers it maintains, and sells are being met.
Controlling cost management for the service department and site costs.
Oversee workshop scheduling and resource allocation to meet customer needs and business targets.
Work with managers of departments at the site to ensure a joined-up, positive approach to teamwork and customer service.
Working with relevant departments across the business, such as marketing people and IT, to uphold company values and ensure correct processes and policies are followed.
Ensure site and departmental KPIs are met through robust leadership and a hands‑on approach.
Leading and developing apprentices.
Managing, coaching and motivating employees to ensure a high quality of staff.
Together with employees, establishing business objectives and personal development goals, and monitoring performance against agreed targets.
Undertaking appraisals with your team every September and following up with regular 121s and PDPs.
Building strong working relationships with customers.
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Ensuring all health and safety policies are followed and upheld, including risk assessments and H
General Manager employer: Riverside Resourcing & Consultancy Ltd.
Riverside Resourcing & Consultancy Ltd. offers a vibrant work culture at Rygor Auto in Gloucester, where employees are valued for their contributions to enhancing customer experiences. With benefits like an extra day off for your birthday and wellness programmes, the company fosters a supportive environment that prioritises employee well-being and growth opportunities within the motor trade sector.
Contact Details:
Riverside Resourcing & Consultancy Ltd. Recruitment Team
