Credit Controller in Westbury

🌍 Westbury
💰 £12.71ph
⏰ Mon – Fri - 9:00 - 5:30 (40 hours)

Rygor Group is looking for an organised, detail-focused Credit Controller to join its Finance team. This role is central to ensuring effective cash flow, maintaining strong customer relationships, and supporting the wider business through robust credit control practices.

The Job

You’ll be responsible for managing customer accounts, monitoring aged debt, and proactively handling collections. The role also involves accurate cash allocation, account reconciliation, and resolving account queries promptly and professionally. You’ll work confidently with customers to secure payment, while prioritising higher‑risk and overdue debts effectively.

They are looking for someone with a strong understanding of credit control and accounts receivable, a high level of accuracy when reviewing financial information, and good working knowledge of Microsoft Excel. You’ll be confident, professional, and organised, with the ability to balance priorities in a busy environment.

💡Where You’ll Add Value

Key Tasks

• Manage customer accounts and credit limits in line with company policy
• Monitor, review and actively pursue aged debt
• Proactively contact customers to secure payment and resolve queries
• Allocate incoming cash accurately and perform regular account reconciliations
• Prioritise high‑risk and overdue debts to minimise exposure
• Liaise with internal teams to resolve billing or account discrepancies
• Maintain accurate records and ensure compliance with internal procedures

⚙️ Skills & Behaviours Required for this Role:

• Exceptional Attention to Detail: Accuracy is non-negotiable. You take pride in getting things right the first time and don’t let small errors slip through.
• Resilient: You stay organised and composed when workloads increase or priorities shift. Busy periods motivate you rather than overwhelm you.
• Collaborative & Confident Communicator: You work effectively with others across teams and levels of the organisation, building trust while maintaining standards.
• Experience managing customer accounts, aged debt and collections. Knowledge of cash allocation and account reconciliation. Strong understanding of credit control processes and accounts receivable
• Communication: Confident and professional communicator when dealing with customers regarding payments
• Discreet & Professional: You maintain the highest level of confidentiality and integrity in all interactions.
• Growth Mindset: You actively look for ways to improve processes, develop your capability and contribute beyond your core responsibilities.

🥳 Benefits for you

• An extra day off for your Birthday
• 23 days of annual leave per year PLUS Bank Holidays
• Four times death in service benefit.
• Internal Mentorship programme
• Working for WhatVan?’s ‘Van Dealer of the Year 2026’.
• Working for Motor Trader’s ‘Employer of the Year’.
• Working for an official Great Place to Work™️ five years running!
• Working for a workplace which champions women.
• Awarded Armed Forces Covenant Silver Award (RLS)
• Working with their award-winning team – several of their team were recognised at the MT WIMT awards, and they won silver at the internal communication and engagement awards for their new starter onboarding process.
• Auto-enrolment pension.
• Self-development journal
• Rygor Group Ranked 101 in SW Business Insider’s Top 500 Companies
• Enhanced Maternity and Paternity pay policies and return-to-work post-mat-leave policy.
• Access to their wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including their annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
• Annual appraisals programme and progression opportunities.
• Manufacturer training and access to our in-house training.
• Long service recognition and annual leave increase after 5 years’ service.
• Rygor Auto and Rygor Service Solutions are Maintenance Provision Rating Scheme (MPRS) accredited
• Branded uniform
• Charities of the Year programme, Army Sport sponsors and community engagement initiatives

🚛 About Rygor Group

Rygor Group are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Their business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024.

Their commitment to excellence has earned them multiple industry and network awards, and in 2025, they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They also received the Silver award for their onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one.

They are officially a Great Place to Work™ (multiple years running) and their company culture truly reflects their core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what they do and so is creating an environment where their team can thrive.

Rygor Group comprises a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of their team members, they have secured their position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year.

DBS: Please be advised that successful applicants to Rygor or any of their associated businesses may be subject to satisfactory completion of a DBS check before joining the business.

Our Process

When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.

Managing your data

We care about your personal data. The General Data Protection Regulation gives you more control, and by applying to us, you agree to our processing of your personal data to support our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you by email or phone throughout the recruitment process so that we can keep you updated and inform you of your application progress.