At a Glance
- Tasks: Lead Academy operations, ensuring top-notch service and smooth running of processes.
- Company: Join Toyota GB, a top-rated employer known for innovation and quality.
- Benefits: Enjoy competitive pay, career development, and a supportive work environment.
- Other info: Be part of a company that values growth and excellence in the automotive sector.
- Why this job: Make a real impact in the automotive industry while leading a dynamic team.
- Qualifications: Experience in operations management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
An exciting opportunity has been created at Toyota GB, who are seeking to recruit an Academy Operations Team Leader through their partner, AGA Performance.
The Company AGA Performance is an ISO accredited Training and Learning and Development Consultancy, providing high-quality, unique and distinctive products and services to the automotive industry, and works closely with Toyota. Toyota (GB) is the national sales and marketing arm for Toyota and Lexus in the UK and is proud to be one of the Sunday Times Top 100 Companies to Work For. They are responsible for sales, marketing, and customer relationships nationwide, consistently delivering dedication, innovation and quality within the world's leading automotive company.
The Role You will be responsible for managing the Academy operations to ensure smooth running in line with the service level agreement. You will provide regular proactive monitoring, data analysis and reporting against KPIs. Your responsibilities include managing the Academy Support Team to ensure a customer-first service is provided to the network and all TGB stakeholders. Work closely with the training leader(s), Toyota Motors Europe (TME) and other stakeholders to ensure a seamless service delivery.
Key responsibilities:
- Quality: Specific line management responsibilities (for example, quarterly reviews, annual reviews, performance management).
Academy Operations Team Leader in Surrey employer: Riverside Resourcing and Consultancy
At Toyota GB, we pride ourselves on being a top employer, recognised for our commitment to employee development and a vibrant work culture that fosters innovation and collaboration. As an Academy Operations Team Leader, you will benefit from a supportive environment that encourages professional growth, alongside competitive remuneration and unique perks associated with working in the automotive industry. Join us in a role where your contributions directly impact our mission of delivering excellence in customer service and training.
Contact Detail:
Riverside Resourcing and Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Academy Operations Team Leader in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Toyota GB or AGA Performance on LinkedIn. A friendly chat can give us insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Toyota's values and recent projects. We want to show that we’re not just interested in the role, but also in the company’s mission and how we can contribute.
✨Tip Number 3
Practice common interview questions with a mate. We can even throw in some role-specific scenarios to get comfortable discussing our experience managing teams and delivering quality service.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Academy Operations Team Leader in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Academy Operations Team Leader role. Highlight relevant experience and skills that align with the job description, especially in managing teams and operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Toyota GB and AGA Performance.
Showcase Your Data Skills:Since the role involves data analysis and reporting against KPIs, be sure to mention any experience you have with data management or analytics. We want to see how you can contribute to monitoring and improving performance!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Toyota GB.
How to prepare for a job interview at Riverside Resourcing and Consultancy
✨Know Your Stuff
Make sure you understand the role of an Academy Operations Team Leader inside out. Familiarise yourself with Toyota's values and how they align with AGA Performance's mission. This will help you demonstrate your enthusiasm and fit for the company culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you ensured a customer-first service or improved operational efficiency. Be ready to discuss your approach to performance management and team development.
✨Data is Key
Since the role involves monitoring and reporting against KPIs, brush up on your data analysis skills. Be prepared to talk about how you've used data to drive decisions in previous roles. Bring examples of reports or analyses you've created that had a positive impact.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the challenges the Academy Operations Team is currently facing or how success is measured in this role. This shows your genuine interest and helps you gauge if the position is right for you.
