At a Glance
- Tasks: Create engaging retail experiences for car buyers and enhance customer relationships.
- Company: Join the prestigious Mercedes-Benz of Poole, part of the Sandown Motor Group.
- Benefits: Competitive salary, company vehicle, generous leave, and employee discounts.
- Other info: Enjoy accredited training and excellent career development opportunities.
- Why this job: Be part of a team that delivers outstanding service and builds customer loyalty.
- Qualifications: Experience in transaction management, FCA accreditation, and strong communication skills.
The predicted salary is between 30000 - 38556 £ per year.
A rare and exciting opportunity has been created at Mercedes-Benz of Poole for an experienced Transaction Manager.
The Company
Mercedes-Benz of Poole forms part of the Sandown Motor Group and has over 30 years of experience selling and servicing Mercedes-Benz cars. A privately owned group, the Sandown name has an immensely proud heritage with Mercedes-Benz, which means that they are experts in this iconic brand. Their simple goal is to deliver the most outstanding service from each of their sites in Guildford, Basingstoke, Poole, Dorchester, Salisbury, Hindhead, Epsom, Farnborough, and Newbury.
The Role
The purpose of the Transaction Manager is to create an engaging retail experience for new and used car buyers so that the customer does not buy a car from anywhere but Sandown. Ultimately, delivering this experience will improve sales conversion, profitability and loyalty. The Transaction Manager is responsible for enhancing customer relationships and progressing the sale of the car, F&I, service plans and accessories. Crucial to this role is the ability to gain customer trust and build loyalty to Sandown. Responsibilities will include part exchange valuations, finance package tailoring and delivering sales results for the branch. There are 8 Sales Executives at Poole at the moment, and a team of 3 TMs who work with them.
Main Duties and Responsibilities:
- Provide class-leading customer service
- Ensure the sales process is adhered to
- Distribute and manage leads with the sales executives
- Have detailed knowledge of every enquiry
- Encourage appointments at the showroom
- Second face every customer
- Ensure follow-up after enquiry, in line with Sandown SLAs
- Produce finance quotes and proposals
- Appraise part exchanges and provide valuations
- Assist with the sale of the car, accessories, paint protection and insurance products
- Close sales
- Report to line manager on deal-by-deal basis on all income generated
- Conduct regular diary reviews
- Mentor and develop a team of Sales Executives
- Identify renewal opportunities from existing Sandown customers
About you
The successful candidate will have previous business management or transaction management experience from within a franchised dealer group. You will be FCA Accredited, have knowledge of finance and related systems, knowledge of insurance products and an understanding of car valuations. You will have great interpersonal and communication skills, fantastic organisational skills, and attention to detail. You will also have excellent IT skills and be able to develop relationships effortlessly.
On Offer
Basic £30,000 OTE £60,000
Company vehicle
The showroom is open from 8.00 - 18.30 Monday to Friday, Saturday 8:30 – 17:00 and Sunday 10:00 – 16:00. Weekend work on a rota basis will be required however; a 5-day week will be worked. Total: 42.5 hours per week
Benefits
- Up to 25 days of annual leave plus bank holidays
- Pension Scheme with employer contributions
- Employee Assistance Programme
- Eye care Vouchers
- Cycle to work scheme
- £400 Employee referral scheme
- Life Assurance Policy
- Staff Discounts – MOT’s and Repair
- Staff Retail Purchase Scheme
- Accredited Mercedes-Benz training and qualifications
Our Process
When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.
Transaction Manager in Poole employer: Riverside Resourcing and Consultancy
Mercedes-Benz of Poole, part of the esteemed Sandown Motor Group, offers a dynamic and supportive work environment for Transaction Managers. With over 30 years of expertise in the automotive industry, employees benefit from comprehensive training, a generous leave policy, and a strong emphasis on employee well-being through initiatives like the Employee Assistance Programme and life assurance. The culture fosters growth and collaboration, ensuring that every team member can thrive while delivering exceptional service to customers.
Contact Details:
Riverside Resourcing and Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transaction Manager in Poole
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We think you need these skills to ace Transaction Manager in Poole
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Riverside Resourcing and Consultancy.
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How to prepare for a job interview at Riverside Resourcing and Consultancy
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Riverside Resourcing and Consultancy.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Riverside Resourcing and Consultancy employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
