At a Glance
- Tasks: Support the Service Manager in leading a dynamic team and ensuring top-notch customer service.
- Company: Join Volkswagen Van Centre Manchester, a leader in the automotive industry.
- Benefits: Enjoy competitive salary, 33 days leave, discounts, and flexible working options.
- Other info: Be part of a supportive culture that prioritises your wellbeing and professional development.
- Why this job: Kickstart your career in a fast-paced environment with growth opportunities and community impact.
- Qualifications: Experience in the automotive industry and strong organisational skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Working in their aftersales department as an Assistant Service Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. The business is looking for someone who is driven, ambitious and keen to develop their career. You may have service advisor or supervisory experience, and looking for your next career move.
Responsibilities:
- Assist the Service Manager to lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
- Help drive a high-performance culture, ensuring performance is rewarded and underperformance is managed.
- Oversee the service division, managing resource levels and productivity.
- Accurately assist with the dealership reporting, in line with group reporting frameworks.
- Support the dealership to consistently achieve high levels of customer satisfaction.
On Offer:
- Basic Salary - £35,000 per annum, OTE between £41,000 and £66,000.
- Hours of work – 45 per week, with 1 in 5 Saturdays.
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
- Save money every day with our exclusive retail discounts.
- Drive a great deal with discounts on new and used cars, plus servicing offers.
- Plan for the years ahead with their company pension scheme.
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter.
- Commute for less with our cycle-to-work scheme.
- Prioritise your wellbeing with dedicated support for you and your family.
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily.
- Make a difference with a paid day to volunteer in your community.
- Invest in your future with our company share purchase plan.
- Earn financial rewards when you refer a friend to join the team.
- Keep learning and growing with training and development opportunities for everyone.
- Life assurance with the option to increase cover.
- We’re open to flexible working options – just ask.
About You:
- Experience within the automotive industry is essential.
- Excellent organisation skills, with experience in high-level reporting.
- Experience working in an agile environment, where you have responded quickly to changing business needs.
- An open and approachable leadership style, with experience in leading, motivating, and coaching managers.
Our Process:
When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage.
Managing your data:
We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.
Assistant Service Manager in Manchester employer: Riverside Resourcing and Consultancy
As an Assistant Service Manager at Volkswagen Van Centre Manchester, you will join a dynamic team in a supportive work environment that prioritises employee growth and development. With competitive salaries, generous annual leave, and a range of benefits including retail discounts and a cycle-to-work scheme, the company fosters a culture of high performance while ensuring a healthy work-life balance. This role not only offers the chance to lead a motivated team but also provides opportunities for continuous learning and community engagement, making it an excellent place for ambitious individuals looking to advance their careers.
Contact Details:
Riverside Resourcing and Consultancy Recruitment Team
