At a Glance
- Tasks: Sell parts and build relationships with customers through calls and excellent service.
- Company: Join Rygor Group, an award-winning automotive dealer with a vibrant culture.
- Benefits: Enjoy competitive pay, extra birthday leave, and wellness programmes.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Experience in sales or customer service, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 27040 £ per year.
Rygor Heathrow Truck are looking for a Parts Telesales Executive to join their brilliant Parts team. This role plays a key part in supporting their customers by proactively selling parts, building long-term relationships, and ensuring a consistently high level of service. You’ll be responsible for handling inbound and outbound calls, identifying customer needs, sourcing the correct parts, and converting enquiries into sales while maintaining accurate records and achieving agreed targets.
Day to day, you will be:
- Proactively selling parts to existing and new customers via outbound calls
- Handling inbound telesales enquiries efficiently and professionally
- Identifying customer requirements and advising on suitable parts solutions
- Tracking and booking in all incoming or outgoing parts for a dealership
- Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
- Handling parts payment collection and making sure all parts are billed appropriately
- Packaging and shipping parts back to the manufacturer
- Refer to the parts manual to identify the right part for the make, model and year of vehicles being serviced
- Preparing and following up quotations to maximise conversion
- Building strong, long-term customer relationships
- Processing orders accurately and ensuring timely follow-up
- Working closely with the wider Parts and Aftersales teams
- Achieving individual and team sales targets
- Maintaining accurate customer and sales records on internal systems
This role will be a great fit for you if:
- Previous experience in parts sales, telesales or a customer-facing sales role (automotive or commercial vehicles preferred)
- Confident and professional telephone manner
- Strong communication and relationship-building skills
- Sales-driven with a proactive, organised approach
- Able to work well as part of a team and independently
- Good IT skills and attention to detail
- Ability to use all appropriate modules of Keyloop/Kerridge.
Benefits for you:
- An extra day off for your Birthday
- 23 days of annual leave per year PLUS Bank Holidays
- Four times death in service benefit
- Internal Mentorship programme
- Working for WhatVan?’s ‘Van Dealer of the Year 2026’
- Working for Motor Trader’s ‘Employer of the Year’
- Working for an official Great Place to Work™️
- Working for a workplace which champions women
- Awarded Armed Forces Covenant Silver Award (RLS)
- Working with our award-winning team
- Auto-enrolment pension
- Self-development journal
- Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy
- Access to our wellness programme and Employee Assistance Programmes
- Mental Health First Aiders
- Reward and recognition programmes
- Annual appraisals programme and progression opportunities
- Manufacturer training and access to our in-house training
- Long service recognition and annual leave increase after 5 years’ service
- Branded uniform
- Charities of the Year programme, Army Sport sponsors and community engagement initiatives
About Rygor Group:
Rygor Group are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Their commitment to excellence has earned them multiple industry and network awards, and they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They are officially a Great Place to Work™ (multiple years running), and their company culture truly reflects their core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what they do and so is creating an environment where their team can thrive.
DBS: Please be advised that successful applicants to Rygor or any of their associated businesses may be subject to satisfactory completion of a DBS check before joining the business.
When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage.
We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Parts Telesales Executive in Heathrow employer: Riverside Resourcing and Consultancy
Rygor Group is an exceptional employer, recognised as a Great Place to Work™ and awarded Employer of the Year at the Motor Trader Awards. With a strong focus on employee development, they offer extensive training opportunities, a supportive work culture, and generous benefits including enhanced maternity and paternity pay, wellness programmes, and an extra day off for your birthday. Located in Heathrow, you will be part of a dynamic team that values rewarding relationships and exceptional customer service, ensuring a fulfilling career in the automotive industry.
Contact Details:
Riverside Resourcing and Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Telesales Executive in Heathrow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Parts Telesales Executive at Riverside Resourcing and Consultancy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Riverside Resourcing and Consultancy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Parts Telesales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Parts Telesales Executive in Heathrow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Riverside Resourcing and Consultancy:When writing your cover letter, make sure to tailor your message specifically for Riverside Resourcing and Consultancy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Riverside Resourcing and Consultancy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Riverside Resourcing and Consultancy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Riverside Resourcing and Consultancy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Riverside Resourcing and Consultancy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
