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- Tasks: Lead the sales team to maximise vehicle sales and profitability while ensuring compliance.
- Company: Join SEAT/CUPRA, a company dedicated to creating a fun and supportive workplace.
- Benefits: Enjoy perks like a company pension, employee discounts, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team that values excellence and customer satisfaction in a thriving environment.
- Qualifications: Proven experience in Finance & Insurance with strong mentoring and communication skills required.
- Other info: Opportunity to make a real impact in a respected dealership with a commitment to community.
The predicted salary is between 36000 - 60000 £ per year.
It is our ambition to make SEAT/CUPRA the best place to work. We aim to treat our colleagues with respect and support their development. Everyone connected with the business contributes to our success, cares about performance, and strives to be the best they can be, creating a sense of fun, caring, and teamship which is unrivalled in its industry. Our ambition is also to make SEAT/Cupra the best place to shop. Our people care about customers and show genuine interest in them as individuals.
The purpose: As Transaction Manager, you will ensure our sales department performs at the highest level in new and used vehicle sales, maximises profitability and assists in closing deals. You will do this by selling additional finance and insurance products, whilst ensuring full compliance with all relevant legislation.
In this role, you are accountable for:
- Managing and developing all new and used vehicle sales enquiries
- Maximising the sales and profitability of vehicles and associated products and services
- Assisting in the closing of vehicle sales by providing finance products
- Securing finance business using approved providers
- Ensuring all policies and procedures are adhered to
- Holding regular meetings with the Line Manager to review month-to-date KPI performance
- Ensuring that Sales Management, General Management and other front-line sales employees are kept abreast of developments in the finance and insurance market
- Seizing every opportunity to enhance the reputation of Volvo Leeds
- Maintaining visual excellence through stock display
Key Responsibilities:
- Personify the Company Values and live the Company Strategy and People Strategy in all aspects of your role.
- Lead, coach, develop and manage the team to elevate their performance and deliver results.
- Ascertain proper resource allocation to provide optimal customer satisfaction
- Proactively strive to achieve and exceed site and departmental objectives.
- Ensure the sales department responds to all enquiries in a timely, effective and professional manner
- Monitor and strive to achieve KPI targets
- Ensure sales and profit targets are met and exceeded by working closely with sales executives
- Provide the Sales Manager with current data on other financing sources and insurance policies to ensure company offerings are both competitive and customer-pleasing.
- Train, mentor and coach sales executives to fully understand the features and benefits of finance and insurance products available
- Ensure customers fully understand their contractual obligations regarding all products purchased
- Maintain a high level of customer service and support
- Ensure that all employees are committed to the principles and ethics of Riverside Volvo Leeds
- Ensure the dealership achieves, and exceeds, profit and income targets on vehicle sales
- Ensure that settlements are made on a timely basis to avoid any unnecessary charges
- Ensure the showroom system (Kompass) is fully utilised to enhance sale profitability
- Enhance our Brand partnership.
- Ensure a clean and safe working environment.
- Follow the Customer Journey policy at all times.
- Any other duties commensurate with the post.
Is this the role for you? We require people who want to be the best. But that's not all. You must also have the skill, attitude and energy to help us make it happen. How you contribute to our positive culture, our desire to give back to the community and how our colleagues feel about their roles is hugely important to us.
In addition to the above, the role also requires you to have the following:
- Proven experience and success in the Finance & Insurance arena with a solid understanding of legislation and best practice
- An unwavering commitment to excellence and commercial success.
- Database usage experience, preferably with Kompass and Pinnacle
- A customer-centric approach
- A deep understanding of the sales process and best practice
- Strong ability to mentor and coach others to deliver results
- Ability to devise creative and innovative solutions to drive the business forward
- Strong verbal and written communication skills
- Ability to think strategically
- Ability to quickly build strong relationships
- Understanding of the legal, tax and fiscal implications of Finance and Insurance
- A driving license free from excessive penalties
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Transaction Manager employer: Riverside Motor Group
Contact Detail:
Riverside Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transaction Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the finance and insurance market. Understanding current offerings and competitor strategies will help you engage in informed discussions during interviews, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the automotive finance sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to demonstrate your coaching and mentoring skills. Think of specific examples where you've successfully developed team members or improved sales performance, as this aligns closely with the responsibilities of a Transaction Manager.
✨Tip Number 4
Showcase your customer-centric approach by preparing anecdotes that highlight how you've gone above and beyond for clients. This will resonate well with our values and the expectations for the role.
We think you need these skills to ace Transaction Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Transaction Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in the Finance & Insurance sector. Provide specific examples of how you've maximised sales and profitability in previous roles.
Showcase Your Skills: Demonstrate your strong verbal and written communication skills in your application. Mention any experience you have with database systems like Kompass and Pinnacle, as well as your ability to mentor and coach others.
Personalise Your Application: Make your application stand out by personalising it. Address the company’s values and culture in your cover letter, showing how you can contribute to their ambition of being the best place to work and shop.
How to prepare for a job interview at Riverside Motor Group
✨Showcase Your Sales Expertise
As a Transaction Manager, your ability to maximise sales and profitability is crucial. Be prepared to discuss your previous successes in sales, particularly in the finance and insurance sector. Use specific examples to demonstrate how you've closed deals and exceeded targets.
✨Understand the Company Values
Familiarise yourself with SEAT/CUPRA's company values and culture. During the interview, express how your personal values align with theirs. This will show that you are not only a fit for the role but also for the company as a whole.
✨Prepare for KPI Discussions
Since the role involves monitoring and achieving KPIs, be ready to discuss how you have previously tracked and met performance metrics. Bring data or examples that illustrate your ability to drive results and improve team performance.
✨Demonstrate Customer-Centric Thinking
A customer-centric approach is key in this role. Prepare to share instances where you have gone above and beyond for customers, ensuring their satisfaction and loyalty. Highlight your understanding of the customer journey and how it impacts sales.
