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- Tasks: Join our team as a Polestar Retail Specialist, providing top-notch customer service and unforgettable experiences.
- Company: Riverside Motor Group is a leading name in electric vehicles, dedicated to innovation and excellence.
- Benefits: Enjoy a competitive pay of £12.74 per hour, company pension, and sick pay.
- Why this job: Be part of a fun, passionate team and learn about cutting-edge electric cars in an exciting environment.
- Qualifications: GCSE or A-Level preferred; 1 year in retail or customer service; full UK driving licence required.
- Other info: Flexible part-time hours (14 hours/week) with supportive training for all skill levels.
Join to apply for the Polestar Retail Specialist (Part Time) role at Riverside Motor Group
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Join to apply for the Polestar Retail Specialist (Part Time) role at Riverside Motor Group
As Riverside Motor Group continues to grow, so do our opportunities…
Riverside Polestar based at the Meadowhall Shopping centre are recruiting for an ambitious and experienced Polestar Retail Specialist/ Customer Service Assistant to join our hard-working and friendly team on site on a part time basis. You will work alongside our passionate team to provide customers a first class customer service experience. This vacancy is for 14 hours per week.
We are Polestar. We are detail obsessed, performance focussed and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand new team of like minded people who are friendly and fun to work with. Our Polestar Space Manager Mike is very supportive and passionate about your future here with us. Fun fact Mike had no moto-trade experience prior to working at Polestar and came from a high-end retail background!
The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.
- Communicating with customers in a friendly and polite manner via email, telephone and in person
- As a Polestar Retail Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
- It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
- Arranging and accompanying customers on test drives
- Completing mandatory paperwork and processes as required
- Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results.
You will dazzle our customers with your passion for the brand, and in-depth knowledge of our range of vehicles, guiding them through the specifications – remember this is not a sales site/role, this is an innovative space where we share our knowledge of the amazing vehicles with the potential customers!
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!
Job Types: Part-time, Permanent
Pay: From £12.74 per hour
Expected hours: No less than 14 per week
Benefits:
- Company pension
- Sick pay
- Schedule:
- Weekends only
- Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Licence/Certification:
- Driving Licence (required)
Ability To Commute:
- Sheffield (required)
Ability To Relocate:
- Sheffield: Relocate before starting work (required)
Work Location: In person
Job Types: Part-time, Permanent
Pay: £12.74 per hour
Additional Pay:
- Commission pay
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Education:
- A-Level or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
- In person
APPLY NOW
Please submit your CV via email to: careers@riversidemotors.co.uk
As Riverside Motor Group continues to grow, so do our opportunities…
Riverside Polestar based at the Meadowhall Shopping centre are recruiting for an ambitious and experienced Polestar Retail Specialist/ Customer Service Assistant to join our hard-working and friendly team on site on a part time basis. You will work alongside our passionate team to provide customers a first class customer service experience. This vacancy is for 14 hours per week.
We are Polestar. We are detail obsessed, performance focussed and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand new team of like minded people who are friendly and fun to work with. Our Polestar Space Manager Mike is very supportive and passionate about your future here with us. Fun fact Mike had no moto-trade experience prior to working at Polestar and came from a high-end retail background!
The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.
- Communicating with customers in a friendly and polite manner via email, telephone and in person
- As a Polestar Retail Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
- It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
- Arranging and accompanying customers on test drives
- Completing mandatory paperwork and processes as required
- Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised
The ideal candidate will have strong communication skills, a dedication to flawless customer service and will be passionate about the motor trade industry. Having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results.
You will dazzle our customers with your passion for the brand, and in-depth knowledge of our range of vehicles, guiding them through the specifications – remember this is not a sales site/role, this is an innovative space where we share our knowledge of the amazing vehicles with the potential customers!
You will need to hold a full UK driving license as you may be expected to drive some of the most prestigious cars on the market!
Job Types: Part-time, Permanent
Pay: From £12.74 per hour
Expected hours: No less than 14 per week
Benefits:
- Company pension
- Sick pay
- Schedule:
- Weekends only
- Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
- Licence/Certification:
- Driving Licence (required)
Ability To Commute:
- Sheffield (required)
Ability To Relocate:
- Sheffield: Relocate before starting work (required)
Work Location: In person
Job Types: Part-time, Permanent
Pay: £12.74 per hour
Additional Pay:
- Commission pay
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Education:
- A-Level or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location:
- In person
APPLY NOW
Please submit your CV via email to: careers@riversidemotors.co.uk
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Motor Vehicles
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Polestar Retail Specialist (Part Time) employer: Riverside Motor Group
Contact Detail:
Riverside Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Polestar Retail Specialist (Part Time)
✨Tip Number 1
Familiarise yourself with Polestar's brand values and their range of electric vehicles. Being able to discuss the unique features and benefits of their cars will show your passion and knowledge during any conversations you have with the team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable in providing a first-class experience, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Riverside Motor Group or Polestar. They can provide valuable insights into the company culture and what it takes to succeed as a Retail Specialist.
✨Tip Number 4
Be prepared to demonstrate your enthusiasm for the motor trade industry. Share any relevant experiences or interests that highlight your dedication to customer service and your excitement about electric vehicles.
We think you need these skills to ace Polestar Retail Specialist (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail sales. Emphasise any roles where you provided exceptional customer experiences, as this is crucial for the Polestar Retail Specialist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your enthusiasm for electric vehicles. Mention how your skills align with the role and why you want to work at Polestar specifically.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers in previous roles. Highlight your ability to engage with customers both in person and through digital channels, as this is key for the role.
Highlight Your Enthusiasm: Express your enthusiasm for the brand and the innovative nature of Polestar. Share any personal experiences or knowledge about electric vehicles that demonstrate your genuine interest in the role and the company.
How to prepare for a job interview at Riverside Motor Group
✨Show Your Passion for Electric Vehicles
Make sure to express your enthusiasm for electric vehicles and the Polestar brand during the interview. Share any personal experiences or knowledge you have about EVs, as this will demonstrate your genuine interest in the role and the industry.
✨Highlight Customer Service Skills
Since the role focuses on providing first-class customer service, be prepared to discuss your previous customer service experiences. Use specific examples to illustrate how you've gone above and beyond to ensure customer satisfaction.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios where you might need to demonstrate how you would interact with customers. Practice responding to common customer queries and think about how you can create an immersive experience for them.
✨Ask Insightful Questions
Prepare thoughtful questions to ask your interviewers about the company culture, training processes, and what success looks like in the role. This shows that you're serious about the position and eager to learn more about the team you'll be joining.
