Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers find the right parts and support our workshop team.
- Company: Join a leading Volvo dealership with a focus on teamwork and customer service.
- Benefits: Enjoy competitive pay, training, staff discounts, and a great work environment.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience as a parts advisor preferred; problem-solving skills are a must.
- Other info: Full-time role with opportunities for career growth and development.
The predicted salary is between 27000 - 31800 £ per year.
Overview
We are looking for a Parts Advisor to join the team at our Volvo dealership in Hessle, Hull. We offer full-time hours and a competitive salary (subject to experience).
Responsibilities
- Identifying parts required for vehicles using manufacturer parts catalogues
- Ordering parts from internal and external sources
- Picking and packing parts for internal, retail and trade customers
- Communicating with and supporting the workshop
- Providing a quick and accurate service to our customers
- Invoicing and return handling
- Reviewing digital communications for customers
- Stock control
What You’ll Do By
- Be target driven
- Concern for standards
- Flexibility
- Working in a team but also individually
- Providing outstanding customer service
- Basic IT literate
- Driving Licence (preferred but not essential)
- Monday to Friday and alternate Saturday mornings
Requirements / Qualifications
- Experience as a parts advisor (3 years preferred)
- Ability to source and supply parts to workshop, retail and trade customers
- Ability to problem solve and remain calm under pressure in a fast-paced, customer-focused environment
- Full or valid driving licence preferred but not essential
- Location: Hessle (reliably commute or relocate before starting work)
Benefits
- Manufacturer and in-house training and development
- Career opportunities across the Group
- Recognition initiatives
- Bonus
- Sick pay
- Prestige workspace
- Staff discounts
- Free tea and coffee
- Cycle to Work Scheme
- Refer a Friend
Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.
Job Types: Full-time, Permanent
Pay: £27,000.00-£31,800.00 per year
Benefits: Company pension, Cycle to work scheme, Employee discount, Referral programme, Sick pay
Ability To Commute/Relocate: Hessle: reliably commute or plan to relocate before starting work (required)
Experience: Parts advisor: 3 years (preferred)
Work Location: In person
Salary: Competitive + Benefits
APPLY NOW
#J-18808-Ljbffr
Parts Advisor employer: Riverside Motor Group
Contact Detail:
Riverside Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings at dealerships. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your experience as a Parts Advisor. Use specific examples of how you've sourced parts or provided excellent customer service to impress the hiring team.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t just wait for a response. Follow up with a quick email or call to express your enthusiasm and ask about the next steps. It shows you're genuinely interested!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It helps us keep track of candidates and gives you a better chance to stand out in the crowd. Plus, it’s super easy!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. Use keywords from the job description to show that you understand what we're looking for. This helps us see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your skills can benefit us at the Volvo dealership. Keep it friendly and professional, just like we are!
Show Off Your Customer Service Skills: Since providing outstanding customer service is key, include examples of how you've excelled in this area before. We love to see how you’ve made customers happy in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Riverside Motor Group
✨Know Your Parts Catalogues
Familiarise yourself with manufacturer parts catalogues before the interview. Being able to discuss how you’ve used these resources in past roles will show your expertise and readiness for the Parts Advisor position.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous jobs. Think about specific situations where you resolved issues or went above and beyond for a customer, as this role is all about delivering a quick and accurate service.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle pressure and solve problems. Think of scenarios where you had to think on your feet, especially in a fast-paced environment, and explain your thought process during those times.
✨Highlight Teamwork and Flexibility
Since this role involves working both independently and as part of a team, prepare to talk about your experiences in both settings. Share how you adapt to different situations and collaborate effectively with colleagues to achieve common goals.
