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For Companies At a Glance
- Tasks: Source and supply parts while ensuring smooth operations in a fast-paced environment.
- Company: Join an award-winning, independently owned Volvo dealership with a focus on customer service.
- Benefits: Enjoy competitive salary, company pension, cycle to work scheme, and employee discounts.
- Why this job: Be part of a dynamic team and develop your skills in the automotive industry.
- Qualifications: Experience as a parts advisor preferred; problem-solving and teamwork skills essential.
- Other info: Opportunities for career growth and recognition initiatives await you!
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are now looking for a Parts Advisor to join the team at our Volvo dealership in Hessle, Hull. We offer full-time hours and a competitive salary (subject to experience).
The Company – Who will I be working for?
Established in 1982, we are an independently owned business that prides itself on outstanding customer service in our award-winning dealerships located in Doncaster, Wakefield, Barnsley, Hull, and Leeds. Our dealerships are recognised by their respective car manufacturers as offering the highest standards of customer service and care.
As authorised Volvo, Polestar, SEAT, CUPRA, BYD, Honda & Used Car dealers we have specialist Sales Executives, Aftersales Advisors and Technicians to assist our customers with any query that they may have.
We constantly seek to attract highly motivated individuals that want to work as part of a team and share in the commitment, responsibility, accountability, and discipline required to achieve our Vision.
The Role – What you’ll be doing
Using your excellent skills, experience, and motivation you will deliver an outstanding service to the business and all of its customers.
You will be responsible for sourcing and supplying parts to our workshop, retail and trade customers whilst also ensuring the smooth running of the parts department on a day to day basis.
Your ability to problem solve whilst keeping calm under pressure in a fast-paced customer focused environment will be key.
If you’re proud of your skills, your professionalism and eager to learn, then we would like to talk to you.
- Identifying parts required for vehicles using manufacturer parts catalogues
- Ordering parts from internal and external sources
- Picking and packing parts for internal, retail and trade customers
- Communicating with and supporting the workshop
- Providing a quick and accurate service to our customers
- Invoicing and return handling
- Reviewing digital communications for customers
- Stock control
You’ll do this by:
- Concern for standards
- Flexibility
- Working in a team but also individually
- Basic IT literate
- Driving Licence (preferred but not essential)
- Monday to Friday and alternate Saturday mornings
Why Riverside Motor Group
- Manufacturer and inhouse training and development
- Career opportunities across the Group
- Recognition initiatives
- Bonus
- Sick pay
- Free tea and coffee
- Cycle to Work Scheme
- Refer a Friend
Riverside Motor Group is an equal opportunity employer. We believe that having a diverse team is what ensures we are ahead of the game. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
We do not discriminate against staff on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, and we do not tolerate such discrimination by anyone working for or with us.
Job Types: Full-time, Permanent
Pay: Dependent on Experience
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
Ability to commute/relocate:
- Hessle: reliably commute or plan to relocate before starting work (required)
Experience:
- parts advisor: 3 years (preferred)
Salary: Competitive + Benefits
Notes: Please note, due to the high number of applications we receive for our vacancies, we cannot guarantee to contact every candidate. If you have not heard anything from us within 10 working days of applying, then unfortunately you have been unsuccessful on this occasion and we wish you all the best for the future.
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
Company Number: 01647975
VAT Number 715971613
Riverside Motors (Doncaster) Ltd, Riverside Motors (Hull) Ltd, Riverside Hull Ltd, Riverside Wakefield Ltd & Riverside Motors (Wakefield) Ltd are appointed representatives of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker, not a lender. We can introduce you to a limited number of finance providers. We do not charge fees for our Consumer Credit services. We may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with them, typically either a fixed fee or a fixed percentage of the amount you borrow. The payment we receive may vary between finance providers and product types. The payment received does not impact the finance rate offered. All finance applications are subject to status, terms, and conditions apply, UK residents only, 18s or over, Guarantees may be required. Data Protection No: Z5997812
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Parts Advisor employer: Riverside Motor Group
Contact Detail:
Riverside Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Parts Advisor role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their commitment to outstanding customer service.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to think on your feet in a fast-paced environment. Be ready to share these experiences during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor. Use keywords from the job description to show that you understand what we're looking for and how your skills match up.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the role and how your previous experience makes you a great fit for our team at Riverside Motor Group.
Show Off Your Customer Service Skills: Since we pride ourselves on outstanding customer service, be sure to include examples of how you've delivered excellent service in past roles. This will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Riverside Motor Group
✨Know Your Parts
Familiarise yourself with the parts catalogues relevant to Volvo and other brands mentioned in the job description. Being able to discuss specific parts and their functions will show your expertise and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Highlight situations where you solved problems under pressure, as this is crucial for a Parts Advisor in a fast-paced environment.
✨Demonstrate Team Spirit
Since teamwork is essential, think of instances where you've successfully collaborated with others. Be ready to discuss how you can contribute to the team dynamic at the dealership and support your colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
