At a Glance
- Tasks: Lead a passionate care team to deliver outstanding, person-centred support.
- Company: Join Willow Brook, a warm and welcoming Extra Care scheme.
- Benefits: Competitive salary with potential for increase, flexible hours, and a supportive work culture.
- Why this job: Make a real difference in people's lives and shape a vibrant community.
- Qualifications: Must be a Registered Care Manager with 2+ years of experience.
- Other info: Opportunity for career growth in a meaningful role.
The predicted salary is between 42802 - 44208 £ per year.
We’re looking for an experienced and passionate Registered Care Manager to join the team. This is a wonderful opportunity for someone who truly believes in person centred care, community living and empowering people to live independently in their own homes.
Position: Registered Care Manager
Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months successful performance in the role)
Location: Washington, Sunderland
Hours: Typically Monday- Friday with some flexibility evenings & weekend, 37.5 hours per week
Contract: Permanent
Closing Date: 24/02/2026
About the Role
As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required. You will be responsible for the day to day operational management of the service, ensuring that we consistently deliver safe, caring, responsive and high quality support. You will also play a vital role in driving continuous improvement, embedding best practice and supporting your team to be the very best they can be.
What You’ll Be Doing
- Leading and inspiring a dedicated care team to deliver outstanding, person centred support
- Ensuring full compliance with CQC regulations, safeguarding and quality standards
- Promoting independence, wellbeing and choice for people who use our services
- Building strong, positive relationships with residents, families, commissioners and partners
- Overseeing quality assurance, audits and continuous improvement plans
- Creating a supportive, inclusive and positive workplace culture where people feel valued
- Supporting hybrid working arrangements across nearby services when required
Willow Brook is a warm, welcoming Extra Care scheme offering modern, self contained homes alongside flexible, on site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued and connected, while still enjoying independence and choice. This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.
About You
We’re looking for someone who brings experience, heart and leadership to everything they do. You will:
- Be a Registered Care Manager with at least 2 years’ experience managing a CQC regulated service
- Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
- Be passionate, innovative and committed to delivering high quality care
- Be a confident, approachable leader and a real team player
- Have strong knowledge of safeguarding, quality governance and regulatory frameworks
- Lead with empathy, integrity and enthusiasm
To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years’ experience as a Registered Manager service, ideally within Extra Care, supported living or a similar setting.
Why work here
Care should be about more than support — it’s about belonging, empowerment and community. The Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time. At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Registered Care Manager employer: Riverside Housing
Contact Detail:
Riverside Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Registered Care Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC regulations and best practices in person-centred care. We want you to shine, so practice answering common interview questions and think about how your experience aligns with the values of Willow Brook.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've inspired and supported your team in previous roles. Highlighting your ability to create a positive workplace culture will definitely catch their attention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Willow Brook community and making a difference.
We think you need these skills to ace Registered Care Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for person-centred care shine through. We want to see how much you care about empowering people and making a difference in their lives.
Tailor Your CV: Make sure your CV highlights your experience as a Registered Care Manager. We’re looking for specific examples of how you've led teams and ensured compliance with CQC regulations, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique approach to leadership and how you create a supportive workplace culture. This helps us get to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you on board to help shape our community at Willow Brook.
How to prepare for a job interview at Riverside Housing
✨Know Your Stuff
Make sure you’re well-versed in the CQC regulations and quality standards. Brush up on your knowledge of person-centred care and how it applies to community living. This will show that you’re not just passionate but also informed about the key aspects of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in the past, especially in challenging situations. Think about times when you’ve inspired your team or driven improvements in service delivery. This will help demonstrate your capability as a confident and approachable leader.
✨Emphasise Empathy and Community Focus
Be ready to discuss how you promote independence and wellbeing for residents. Share stories that highlight your commitment to building strong relationships with residents, families, and partners. This will resonate well with the values of the organisation.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its community impact. Inquire about their approach to continuous improvement and how they support their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.