At a Glance
- Tasks: Oversee daily operations of a medical practice and ensure quality patient care.
- Company: Dynamic healthcare organisation focused on enhancing service delivery.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Join a supportive environment with a focus on teamwork and innovation.
- Why this job: Lead a team and make a real difference in patient care and operational excellence.
- Qualifications: Bachelor's degree and 5-6 years of management experience required.
The predicted salary is between 50000 - 60000 £ per year.
Responsible for the supervision of all operational aspects of a medical practice to include appointments, staffing levels, payroll, customer service, access to care, review of medical preauthorization referral processes, clinical onboarding, payor insurance policies and guidelines, time of service collections, chart audits as appropriate and operational expenses. Uses national resources to benchmark performance and create opportunities for growth and enhancement of services. Responsible for 20 or more providers and 30 or more team members. May be larger practice focused on 3 or more specialties and/or multiple sites with multiple disciplines.
What You Will Do
- Ensures quality of service and access by implementing health system and RMG business operational plans with physicians and director and managing daily operations.
- Uses available dashboards and data to effectively identify trends and opportunities for performance improvement.
- Uses information from patient satisfaction surveys and other tools to improve patient perception of care.
- Resolves concerns and responds to complaints related to care, access, and service.
- Ensures that patient scheduling and wait times meet RMG metrics.
- Responsible for revenue capture, reconciliation, and other financial aspects of the practice such as staffing levels/training, payroll, cash/account management.
- Responsible for ensuring compliance with payor specific to billing and coverage.
- Collaborates with providers and practice director on office operations and management including human and material resources.
- Effectively communicates, develops, and reviews key data and reports to ensure staff and management have appropriate actionable information.
- Ensures transparency of data with providers to determine themes and trends in performance.
- Participates in root cause and performance improvement.
- Assists with the recruitment, orientation and retention of new providers to the practice.
- Creates safe work environment and reports safety events.
- Is an active listener and applies critical thinking to problem solving.
Qualifications
- Bachelors Degree, Business, healthcare or related field (Required)
- 5-6 years management experience (Required)
Advanced Practice Manager in Peterborough employer: Riverside Health
As an Advanced Practice Manager in Hampton, Virginia, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive benefits and opportunities for professional advancement while ensuring a commitment to quality patient care. Join us to make a meaningful impact in the healthcare sector, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Advanced Practice Manager in Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in practice management. They might know of openings or can give you insider tips on how to stand out.
✨Tip Number 2
Prepare for interviews by researching the specific practice and its specialties. Understand their operational challenges and think about how your experience can help them improve patient care and streamline processes.
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used dashboards and performance metrics in past roles to drive improvements. This will resonate well with practices looking for someone to enhance their operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Advanced Practice Manager in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Advanced Practice Manager role. Highlight your management experience and any relevant healthcare background to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences have prepared you for the challenges of managing a medical practice.
Showcase Your Data Skills:Since the role involves using dashboards and data for performance improvement, be sure to mention any experience you have with data analysis or performance metrics. We love candidates who can leverage data to drive results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Riverside Health
✨Know Your Stuff
Make sure you’re well-versed in the operational aspects of a medical practice. Brush up on topics like staffing, payroll, and patient satisfaction surveys. Being able to discuss these areas confidently will show that you understand the role inside out.
✨Showcase Your Leadership Skills
As an Advanced Practice Manager, you'll be overseeing a large team. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved performance. This will demonstrate your capability to lead effectively.
✨Data is Your Friend
Familiarise yourself with how to use data dashboards and reports to identify trends. Be ready to discuss how you’ve used data in previous roles to drive improvements. This shows you can leverage information for better decision-making.
✨Be Ready to Problem-Solve
Expect situational questions that test your critical thinking and problem-solving skills. Think of specific challenges you've faced in management and how you overcame them. This will highlight your ability to handle the pressures of the role.
