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- Tasks: Ensure high-quality support for adults with complex needs through compliance and quality assurance.
- Company: Passionate organisation dedicated to improving lives of individuals with learning disabilities.
- Benefits: 25 days annual leave, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team focused on continuous improvement and best practices.
- Why this job: Make a real difference in people's lives while leading quality improvement initiatives.
- Qualifications: Experience in quality and compliance within adult social care and strong regulatory knowledge.
The predicted salary is between 35000 - 45000 £ per year.
Liaise, we are passionate about providing high-quality specialist support services for adults with complex learning disabilities and needs. As we continue to grow, we are looking for dedicated individuals to join our mission to ensure that every person we support can live a richer, happier life.
As the Quality and Compliance Manager you will be working with Registered Managers and Regional Team members to improve Quality and Compliance in homes through ensuring the quality assurance framework is embedded and actively used to ensure good and outstanding outcomes for the people we support.
What will you be doing?
- Audit clinical/care practice in accordance with the Internal Quality Assurance Framework and in response to significant events, producing well evidenced, objective, clear written reports and action plans which identify good practice and provide practical and realistic improvement recommendations.
- Responsibility, alongside the Operations Managers, in monitoring and validating progress and resolution of action plan items.
- To be the Safeguarding link for your regional team and services, advising on Adult Support and Protection issues.
- Liaise with Head of Quality to ensure sound systems are in place to ensure regulatory evidence is effectively collated and updated and accessible at home, regional and organisational level.
- Attend monthly Regional meetings to communicate the Quality and Compliance agenda with an emphasis on sharing lessons learnt.
- Lead on key organisational projects such as ensuring delegated authority is in place to all clinical tasks support workers are undertaking, identifying, monitoring and reducing all forms of restrictive practice, upskilling colleagues in best practice MCA/BID assessment, practice and documentation.
Policy Development
- Maintain an up to date knowledge of regulatory requirements and statutory information that informs and underpins company policy.
- Contribute to policy development and review to ensure that company policy is relevant to current regulatory requirements and best-practice.
- Provide Homes/other key colleagues with up to date and accessible information regarding policy and procedural changes and implement monitoring systems to guarantee company compliance.
What we need from you
- Can evidence significant expertise in Quality and Compliance in Adult Social Care sector.
- Home Manager experience with a full understanding of the principles of regulation and compliance.
- 3 years experience in quality and compliance role.
- Strong knowledge of, and passion for, working with people with Learning Disabilities and/or Autism.
- Working positively with regulators and other external bodies (ICB’s/LA).
- Up to date knowledge of Person-centred Care and CQC regulatory expectations.
- Audit expertise.
- Change Management/turnaround experience.
- Managing compliance shortfalls.
- Policy Development & implementation.
- Extensive knowledge and confidence using electronic and IT systems.
- Driving License and access to a car.
What we offer: 25 days annual leave plus
Quality and Compliance Manager in London employer: Riverside Haven
Contact Detail:
Riverside Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Quality and Compliance Manager role.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. We want you to show your passion for supporting adults with complex learning disabilities. Tailor your answers to reflect how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. We recommend focusing on your audit expertise and change management skills, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to improve quality and compliance in care.
We think you need these skills to ace Quality and Compliance Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with complex learning disabilities shine through. We want to see how dedicated you are to making a difference in their lives!
Be Specific: Use specific examples from your experience that demonstrate your expertise in Quality and Compliance. We love seeing clear evidence of your skills and how you've made an impact in previous roles.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Quality and Compliance Manager.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Riverside Haven
✨Know Your Stuff
Make sure you brush up on the latest regulations and compliance standards in the adult social care sector. Familiarise yourself with the CQC expectations and be ready to discuss how your experience aligns with these requirements.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your expertise in quality assurance and compliance. Think about times when you've successfully implemented changes or improved practices, and be ready to share these stories during the interview.
✨Be a Team Player
Since this role involves liaising with various teams, highlight your collaborative skills. Discuss how you've worked with others to achieve common goals, especially in relation to safeguarding and policy development.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company's approach to quality and compliance. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of supporting individuals with complex needs.