Support Assistant

Support Assistant

Full-Time 21000 - 31500 £ / year (est.) No working from home possible
Riverside Group

At a Glance

  • Tasks: Support the day-to-day running of a supported housing service and ensure customer wellbeing.
  • Company: Join Riverside, a values-driven organisation making a real difference in the community.
  • Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
  • Other info: Dynamic role with a supportive team and potential for career advancement.
  • Why this job: Make a positive impact on people's lives while gaining valuable experience.
  • Qualifications: No specific skills required; just a passion for helping others.

The predicted salary is between 21000 - 31500 £ per year.

Contract Type: Permanent

Salary: £26227.50 per annum

Working Hours: 37.5 hours per week

Working Pattern: 5 week rolling rota, including evenings/weekends/bank holidays

Location: Rose Brae Hostel, Birkenhead

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.

At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Support Assistant:

  • You will be key in the day-to-day running of one of our supported housing services.
  • We don’t run care homes, so there’s no need to provide personal care.
  • The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
  • Working with people who have a range of needs, you could be doing any number of things.

Support Assistant employer: Riverside Group

Riverside is an exceptional employer that prioritises the wellbeing and development of its staff, offering a supportive work culture where every team member can thrive. Located in Birkenhead, the role of Support Assistant provides meaningful opportunities to make a real difference in the lives of individuals, with flexible working patterns and a commitment to employee growth through training and development initiatives. Join us to be part of a dedicated team that values your potential and encourages you to contribute to our mission of providing safe and supportive housing.

Riverside Group

Contact Details:

Riverside Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Assistant

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to the Support Assistant role. We recommend doing mock interviews with friends or family to build your confidence and get feedback.

Tip Number 3

Show your passion for the role! When you get the chance to chat with potential employers, share why you’re excited about making a difference in supported housing. Your enthusiasm can really set you apart.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Support Assistant

Customer Support
Communication Skills
Teamwork
Problem-Solving Skills
Empathy
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Support Assistant role. Highlight any relevant experience you have in supported housing or working with diverse needs, as this will show us you're a great fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for making a difference and how your values align with ours at Riverside. Keep it personal and engaging – we want to get to know the real you!

Showcase Your Soft Skills:As a Support Assistant, soft skills are just as important as technical ones. Make sure to mention your communication, empathy, and problem-solving abilities in your application. We love seeing candidates who can connect with others!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Riverside Group

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Support Assistant role. Familiarise yourself with the key responsibilities and how they align with Riverside's values. This will help you articulate why you're a great fit for the position.

Showcase Your People Skills

As a Support Assistant, you'll be working closely with individuals from various backgrounds. Prepare examples of how you've successfully supported others in the past, highlighting your communication and empathy skills. This will demonstrate your ability to connect with customers effectively.

Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the challenges faced in the role, or how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Be Ready for Scenario-Based Questions

Expect to encounter scenario-based questions that assess your problem-solving abilities. Practice responding to situations you might face as a Support Assistant, such as handling conflicts or supporting someone in crisis. This will help you feel more confident during the interview.