Service Manager

Service Manager

Full-Time 37113 - 37113 £ / year (est.) No working from home possible
Riverside Group

At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional support services.
  • Company: Join Riverside, a values-driven organisation making a real difference.
  • Benefits: Competitive salary, full-time hours, and a supportive work environment.
  • Other info: Opportunity for personal growth and making a positive impact in the community.
  • Why this job: Empower others while developing your leadership skills in a meaningful role.
  • Qualifications: Experience in team management within supported housing is essential.

The predicted salary is between 37113 - 37113 £ per year.

Contract Type: Permanent

Salary: £37,113.94 per annum

Working Hours: Full time 37.5 hrs per week

Working Pattern: Monday-Friday 9am-5pm

Location: Cambridge Youth Foyer, Rustat Close, Cambridge

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.

At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Service Manager:

You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding service that puts customers first with responsibility for the safe operational management of care and support services.

About you:

  • Experience of managing a team within a supported housing environment.

Service Manager employer: Riverside Group

Riverside is an exceptional employer that prioritises the growth and well-being of its employees while making a meaningful impact in the community. With a strong commitment to diversity and inclusion, competitive pay, generous benefits, and opportunities for personal development, Riverside fosters a supportive work culture that empowers individuals to thrive. Located in Liverpool's Speke area, the hybrid working model allows for flexibility, ensuring a balanced work-life experience for all team members.

Riverside Group

Contact Details:

Riverside Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager

Tip Number 1

Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence and nail that first impression.

Tip Number 3

Showcase your personality! During interviews, let your passion for the role shine through. Employers love candidates who are not only qualified but also genuinely excited about making a difference.

Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Service Manager

Team Management
Motivational Leadership
Customer Service Orientation
Operational Management
Supported Housing Experience
Engagement Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight relevant experience and skills that match the job description. We want to see how you can make a difference at Riverside!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours. We love seeing genuine enthusiasm for making an impact.

Showcase Your Leadership Skills:As a Service Manager, leadership is key. In your application, share examples of how you've successfully led teams in the past. We want to know how you empower and engage others!

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Riverside Group

Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Service Manager. Familiarise yourself with Riverside's values and mission, as well as the specifics of supported housing. This will help you demonstrate your genuine interest and how your experience aligns with their needs.

Showcase Your Leadership Skills

As a Service Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, challenges they face, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.

Dress for Success

Even if the workplace has a casual vibe, it's important to dress professionally for the interview. A smart appearance can boost your confidence and create a positive first impression. Aim for business casual to strike the right balance.