At a Glance
- Tasks: Drive service improvements using data and customer feedback to enhance operations.
- Company: Join Riverside, a values-driven organisation making a real difference.
- Benefits: Competitive salary, hybrid working, and opportunities for career growth.
- Other info: Fixed-term contract with a focus on potential over experience.
- Why this job: Make a significant impact while developing your skills in a supportive environment.
- Qualifications: Passion for service improvement and ability to analyse performance data.
The predicted salary is between 37240 - 37240 £ per year.
Contract Type: Fixed Term Contract until 31/07/2027
Salary: £37,240.05 Per Annum (£40,986.28 is achieved after 12 successful performances in the role)
Working Hours: 35 hours per week
Working Pattern: Monday-Friday in line with our hybrid working policy. Each Wednesday, in person at our Speke Office
Location: Speke, Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Service Improvement Officer:
- To support the delivery of service improvement across Asset Services, using performance data, customer feedback, technical evaluations and operational insight to identify issues, support service reviews and help embed improvements.
Service Improvement Officer employer: Riverside Group
Riverside is an exceptional employer that prioritises the growth and well-being of its employees while making a meaningful impact in the community. With a strong commitment to diversity and inclusion, competitive pay, generous benefits, and opportunities for personal development, Riverside fosters a supportive work culture that empowers individuals to thrive. Located in Liverpool's Speke area, the hybrid working model allows for flexibility, ensuring a balanced work-life experience for all team members.
