At a Glance
- Tasks: Provide care and support to customers, ensuring a high-quality service.
- Company: Riverside is a housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, generous pension, and investment in your personal development.
- Other info: Flexible shifts available; guaranteed interview for applicants with disabilities.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Experience with diverse individuals, strong communication skills, and a compassionate attitude required.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\'t meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates
The difference you will make as a Relief Worker
You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment.
About you
We are looking for someone with:
- Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children)
- Compassion, patience, and empathy
- A strong customer focus
- Excellent communication skills both written and verbal
- Flexibility to cover shifts, sometimes at short notice
- Approachable with a positive attitude
- Excellent team player who can work flexibly to meet business requirements
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Worker in Guildford
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding their commitment to diversity and community support will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight any relevant experience you have in customer service or care roles. Be prepared to share specific examples of how you've demonstrated compassion, patience, and empathy in past situations, as these qualities are crucial for a Relief Worker.
✨Tip Number 3
Network with current or former employees of Riverside if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires covering shifts at short notice, demonstrating your willingness to adapt and work varied hours can set you apart from other candidates.
We think you need these skills to ace Relief Worker in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and working with diverse groups. Use specific examples that demonstrate your compassion, patience, and communication skills.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and Riverside's mission. Mention how your values align with theirs and provide examples of how you've made a positive impact in previous roles.
Highlight Flexibility:Since the role requires flexibility in covering shifts, emphasise your availability and willingness to adapt to changing schedules. This shows you are ready to meet the demands of the job.
Showcase Teamwork Skills:Riverside values excellent team players. Include examples in your application that demonstrate your ability to work collaboratively and supportively within a team environment.
How to prepare for a job interview at Riverside Group
✨Show Your Compassion
As a Relief Worker, demonstrating compassion and empathy is crucial. Be prepared to share examples from your past experiences where you've shown understanding and support to individuals from diverse backgrounds.
✨Highlight Your Flexibility
Since the role requires covering shifts at short notice, emphasise your flexibility during the interview. Discuss any previous experiences where you adapted quickly to changing circumstances or schedules.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask the interviewer to showcase your engagement.
✨Emphasise Teamwork
Being an excellent team player is key in this role. Share specific instances where you collaborated effectively with others to achieve a common goal, highlighting your ability to work well within a team environment.
