At a Glance
- Tasks: Lead a team to deliver top-notch people services and support throughout the employee lifecycle.
- Company: Join Riverside, a values-driven organisation making a real impact in the community.
- Benefits: Competitive salary with potential for increase, hybrid working, and a supportive environment.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Make a difference by enhancing employee experiences and driving service excellence.
- Qualifications: Leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 43460 - 48024 £ per year.
Contract Type: Permanent
Salary: £43,460 (£48,024 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week, full time
Working Pattern: Monday to Friday, Hybrid
Location: Liverpool, Speke
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Service Delivery Manager:
- To lead and develop an operational People Services team in delivering high-quality transactional services and first-line advice across the employee lifecycle, ensuring a consistent, efficient, and customer-focused “once and done” resolution to queries.
