Night Assistant

Night Assistant

London Full-Time 27008 - 37811 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals overnight, ensuring their safety and wellbeing.
  • Company: Riverside is a leading housing association dedicated to enhancing lives and communities.
  • Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and personal development opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Experience with vulnerable adults, strong communication skills, and a passion for helping others.
  • Other info: Diversity and inclusion are core values; guaranteed interviews for applicants with disabilities.

The predicted salary is between 27008 - 37811 £ per year.

Contract Type: Permanent

Salary: £27,008 per annum

Working Hours: 37.5 hours per week, full time

Working Pattern: Monday-Sunday 9:45pm to 8:15am

Location: Rokeby House Lewisham

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Night Support Assistant:

You will be key in providing practical and emotional support to vulnerable people to help them sustain their homes and live in the community, monitoring their wellbeing and referring onto more specialist staff if necessary. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Some of your responsibilities will include:

  • Providing waking night staff cover at the service on a rota basis which will include weekends and bank holidays
  • Complete and coordinate nightly patrols in and out of the building to maintain high standards of security and to attend to customers' night time needs including carrying out welfare checks on customers as needed
  • Assist in maintaining customer files and ensure accurate and up to date records are kept of support provided to customers in accordance with company policies and procedures
  • Participate in handovers with the day staff at the start and end of shifts

About you:

We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.

We are looking for someone with:

  • Experience of working with vulnerable adults in either a paid or voluntary capacity
  • A genuine passion for working with people and the ability to travel
  • Good communication skills and the ability to engage with and respect the needs of vulnerable people
  • Excellent team working skills with a creative flair and ability to think outside of the box
  • Strong IT and social media skills to manage and maintain administration and recording systems

Why Riverside?

One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high-quality support we provide. Working in care can be demanding, but our colleagues are always kind and compassionate no matter what challenges they encounter. As part of our team you will be doing work you can be proud of, ensuring the safety and happiness of our customers in their home.

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Night Assistant employer: Riverside Group

Riverside is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the vulnerable individuals they serve. Located in Lewisham, our Night Support Assistants benefit from competitive pay, generous holiday allowances, and opportunities for personal development, all while making a meaningful impact in the community. Join our passionate team and enjoy a fulfilling career where your contributions truly matter.
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Contact Detail:

Riverside Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Assistant

✨Tip Number 1

Familiarise yourself with Riverside's values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially regarding support for vulnerable individuals.

✨Tip Number 2

Highlight any relevant experience you have working with vulnerable adults, even if it's voluntary. Be prepared to share specific examples of how you've made a positive impact in similar roles.

✨Tip Number 3

Showcase your communication skills by engaging actively in conversations with current employees or during networking events. This will not only help you learn more about the role but also demonstrate your ability to connect with others.

✨Tip Number 4

Research common challenges faced by night support assistants and think about how you would handle them. Being able to discuss these scenarios in an interview will show your preparedness and commitment to the role.

We think you need these skills to ace Night Assistant

Experience working with vulnerable adults
Strong communication skills
Ability to engage and respect the needs of vulnerable people
Teamwork and collaboration skills
Creative problem-solving abilities
Strong IT skills
Social media management skills
Attention to detail in record-keeping
Ability to conduct welfare checks
Flexibility to work nights, weekends, and bank holidays
Empathy and compassion
Ability to maintain high standards of security
Commitment to customer wellbeing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with vulnerable adults. Use specific examples to demonstrate your skills and how they align with the responsibilities of a Night Support Assistant.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting vulnerable people. Mention why you want to work at Riverside and how your values align with theirs. Be sure to address the key responsibilities mentioned in the job description.

Showcase Teamwork Skills: Emphasise your ability to work as part of a team in both your CV and cover letter. Provide examples of past experiences where you collaborated effectively with others, particularly in challenging situations.

Highlight Communication Skills: Since good communication is crucial for this role, include examples of how you've successfully engaged with individuals in previous roles. This could be through direct support, documentation, or teamwork.

How to prepare for a job interview at Riverside Group

✨Show Your Passion for Helping Others

Make sure to express your genuine passion for working with vulnerable people during the interview. Share any relevant experiences that highlight your commitment to making a positive impact in their lives.

✨Demonstrate Teamwork Skills

Since the role requires excellent team working skills, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to engage and respect the needs of your colleagues and customers.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations involving vulnerable individuals. Think about past experiences where you had to think outside the box to provide support.

✨Familiarise Yourself with Company Values

Research Riverside's values and mission before the interview. Be ready to discuss how your personal values align with theirs, particularly regarding diversity, inclusion, and community support.

Night Assistant
Riverside Group
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  • Night Assistant

    London
    Full-Time
    27008 - 37811 £ / year (est.)

    Application deadline: 2027-06-07

  • R

    Riverside Group

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