The Riverside Group is seeking a Customer Service Advisor to join our Speke team in Liverpool. You will handle inbound and outbound customer contacts across phone, email, and digital channels, ensuring high-quality service to Riverside tenants.
Role involves resolving issues, recording interactions in our CRM, and working with other teams to provide inclusive and timely support. Some weekend and bank holiday shifts are required during a 35-hour week.
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Tenant Support & Resolution Advisor in Liverpool employer: Riverside Group
Riverside is an exceptional employer, dedicated to enhancing the lives of our customers and communities for over 90 years. As a Programme Support Officer in Liverpool, you will benefit from competitive pay, generous holidays, and a strong commitment to personal development within a diverse and inclusive work culture. Join us to make a meaningful impact while enjoying flexible working options and a supportive environment that values your contributions.
