BI Analyst - Hybrid in Liverpool

Contract Type: Fixed term for 12 months

Salary: £43,123.45 per annum (£47,499.11 is achieved after 12 months successful performance in the role)

Working Hours: 35 hours per week

Working Pattern: Monday to Friday (hybrid)

Location: Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter outlining skills and experience for the role. We are looking for somebody who has a minimum of 3 years’ experience of using Tableau Dashboards.

At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.

Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so we are unable to apply for any further sponsorships.

The difference you will make as a Business Information Analyst:

• Analyse and present business information (BI) that is timely and accurate to support the delivery of intelligent business information through a range of mechanisms, in particular self-serve tools for use by colleagues.
• Support colleagues with their management and performance information requirements and develop and maintain operational data models to underpin operational and planning activities.

About you:

We are looking for someone with:

• Experience of using Tableau Dashboards
• Experience of Business Information and performance reporting production in a medium to large organisation
• Experience of using business intelligence tools, Tableau and data visualisation techniques appropriate to the audience and subject matter
• Experience of the analysis of data in the provision of meaningful intelligence
• Advanced user of Excel with proven capability of handling large, complex data sets.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK.

Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability.

If the applicant meets the minimum requirements for the role, they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered.

Role Profile:

• Interpret operational and strategic BI requirements to identify and mine relevant data sources and advise colleagues on improvement opportunities.
• Collaborate with data owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis to support the Group’s Performance Management Framework and operational management of the business.
• Provide bespoke analysis and technical expertise in appropriate analysis and visualisation techniques to support colleagues across the business with scrutinising data.
• Support continuous improvement through routine and bespoke analysis to identify opportunities and ensure that the principles of data integrity adopted by the organisation are embedded in reporting frameworks.
• Escalate issues with data accuracy or system usage to the appropriate channel to ensure prompt and satisfactory resolution.
• Develop and maintain data models to underpin day-to-day operational and planning activities.
• Work closely with colleagues in the Insight Team to maximise the use of existing self-serve tools and bring together Riverside-wide data to provide comprehensive analysis.
• Develop and maintain relationships with external partners in the provision of business intelligence systems to ensure tools are maximised and that providers deliver services that meet time and quality agreements/expectations.
• Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.

Person specification:

Knowledge, Skills and Experience:

Essential:

• Experience of using Tableau Dashboards
• Experience of Business Information and performance reporting production in a medium to large organisation
• Experience of the analysis of data in the provision of meaningful intelligence
• Advanced user of Excel with proven capability of handling large, complex data sets.