At a Glance
- Tasks: Lead and manage income teams to deliver top-notch customer service in housing.
- Company: Join Riverside, a values-driven organisation making a real impact.
- Benefits: Competitive salary with potential for increase, hybrid working, and supportive culture.
- Other info: Opportunity for career growth and a chance to work in a dynamic environment.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management within housing or debt collection.
The predicted salary is between 50000 - 65000 £ per year.
Job Title : Income Manager (General Needs) Contract Type : Permanent Salary : £55418.93 per annum (£61251.50 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday - Friday Location : Carlisle, Cumbria Irvine, North Ayrshire, Leicester / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter.
At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Income Manager In this role you will deliver an effective Income Management in general needs housing throughout the UK by ensuring the Income teams provide a high quality, effective customer service.
Champion a strong ethos of partnership working to support strategic goals and support the Head of Income Management to embed a balanced culture of income protection and tenancy sustainment through prevention, early intervention and recovery strategies.
About you We are looking for someone with: Experience of leading and managing teams within a housing environment within a debt collection call centre.
Experience o...
Income Manager (General Needs) employer: Riverside Group
Riverside is an exceptional employer that prioritises the growth and well-being of its employees while making a meaningful impact in the community. With a strong commitment to diversity and inclusion, competitive pay, generous benefits, and opportunities for personal development, Riverside fosters a supportive work culture that empowers individuals to thrive. Located in Liverpool's Speke area, the hybrid working model allows for flexibility, ensuring a balanced work-life experience for all team members.
