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- Tasks: Support the London Housing services team in managing and improving social housing neighbourhoods.
- Company: Riverside is a unique housing association enhancing lives for 90 years with over 75,000 homes across the UK.
- Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
- Why this job: Make a real impact in communities while developing your skills in a supportive and inclusive environment.
- Qualifications: Customer service experience preferred; strong communication skills and attention to detail are essential.
- Other info: This is an 18-month apprenticeship with opportunities for growth and learning.
Job Description
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Housing Apprentice employer: Riverside Group
Contact Detail:
Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Apprentice
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. Understanding what makes us unique will help you align your responses during interviews and show that you're genuinely interested in making a difference in the housing sector.
✨Tip Number 2
Network with current or former employees of Riverside. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role heavily focuses on customer interaction, think of specific examples where you've excelled in providing excellent service, especially in challenging situations.
✨Tip Number 4
Showcase your IT skills during the interview. Be ready to discuss your proficiency with Microsoft Office and any other relevant software, as this will demonstrate your ability to adapt to the technical aspects of the role.
We think you need these skills to ace Housing Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or housing. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Housing Apprentice position at Riverside. Mention specific examples of how your skills align with their values and the responsibilities outlined in the job description.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your verbal and written communication abilities. This could be through previous roles, projects, or volunteer work.
Highlight Attention to Detail: Provide examples in your application that showcase your attention to detail and ability to work under pressure. This could include situations where you successfully managed multiple tasks or resolved issues effectively.
How to prepare for a job interview at Riverside Group
✨Show Your Customer Service Skills
Since the role focuses on customer service, be prepared to discuss your previous experiences in this area. Highlight any relevant situations where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Communication Proficiency
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated with different stakeholders in past roles.
✨Emphasise Attention to Detail
Given the importance of detail in managing tenancy conditions, be ready to share examples that showcase your meticulousness. Discuss how you ensure accuracy in your work, especially under pressure.
✨Express Your Team Player Attitude
Riverside values collaboration, so be sure to convey your ability to work well within a team. Share experiences where you contributed to team success or adapted to meet collective goals.
