At a Glance
- Tasks: Support vulnerable clients and ensure safety during night shifts.
- Company: Riverside, a leading housing association with a community focus.
- Benefits: Competitive salary, generous pension, 28 days holiday, and flexible working options.
- Other info: Inclusive workplace with opportunities for personal development.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with vulnerable groups and basic IT skills required.
The predicted salary is between 25673 - 25673 € per year.
Contract Type: Permanent
Salary: £25,673.65 per annum, plus 10% night shift allowance
Working Hours: 37.5 hours per week
Working Pattern: 2 weeks rolling rota: week 1: Monday, Tuesday, Friday, Saturday and Sunday; Week 2: Wednesday and Thursday
Location: Newton House, Gloucester
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
The difference you will make as a Night Assistant
Working across a defined geographical area, you will assist in the delivery of a high-quality support, security and housing service to the clients of our supported schemes.
About you
We are looking for someone with:
- Experience with working with vulnerable client groups.
- IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Riverside; and complete relevant IT training where required.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to be considered.
Role Profile
- Have an awareness of the clients groups support needs, and contribute as directed to the delivery their agreed outcomes.
- Implementing night security systems, ensuring overall safety and security of the scheme.
- Meeting the requirements of health and safety policies and practices.
- Effectively dealing with anti-social behaviour.
- Maintain high standards of cleanliness within schemes, preparation of rooms and site inspections.
- Effective recording of information including adding updates to the Support database and Housing Management database.
- Implementing policies and procedures to ensure effective service delivery.
- Ensuring culture and diversity issues have been considered across the client group and to tackle any forms of discrimination, adhering to equality and diversity procedures.
- Promote and encourage a high level of client involvement, consultation and communication.
- Assisting service users with day-to-day tenancy issues, payment of rent and other scheme requirements.
- Using IT systems appropriately.
- Responds to faults as discovered.
- Ensure a warm welcome and maintain inviting Reception areas as per the Psychologically Informed Environment standards.
- Contributes to the stock control, purchasing and storage of consumables required by the service.
- To provide administrative support to the Housing Team and Service Managers.
Service Delivery
- To understand your role in the organisation and to be accountable for your contribution to maximise profitability.
- To understand how your job contributes to the overall purpose of the organisation and be accountable for delivering it in the most efficient way.
- To understand that your efforts will be client led and be accountable for positive and tangible outcomes.
- To understand that Riverside is a nationally focused organisation and to be accountable for adhering to the agreed corporate policies and procedures.
- Working within a multi-disciplinary team of housing and support staff, and meeting the requirements of a rota system, within a defined geography, i.e., small group of schemes.
- Involved in team meetings, training events and attending regular supervisions, as appropriate.
- Assisting colleagues in meeting key performance indicators (e.g. voids arrears and outcome targets).
- Adhering to equality and diversity policies in all aspects of service delivery.
- Assisting housing team colleagues in the delivery of quality housing management.
Night Assistant in Gloucester employer: Riverside Group
Riverside is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With competitive pay, generous benefits, and a strong commitment to personal development, staff are empowered to make a meaningful impact in the community. Located in Gloucester, the role of Night Assistant provides unique opportunities to engage with diverse client groups while contributing to the safety and well-being of residents in a fulfilling and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Assistant in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Riverside and understanding their values. Think about how your experiences align with their mission and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your thoughts clearly and demonstrating your passion for helping vulnerable client groups.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Riverside team.
We think you need these skills to ace Night Assistant in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Night Assistant role. Highlight any experience you have with vulnerable client groups and your IT skills, especially with Microsoft Office. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about working at Riverside and how you can contribute to our mission. Keep it personal and engaging – we love to see your personality come through!
Showcase Your Values:At Riverside, we value diversity and inclusivity. Make sure to reflect these values in your application. Share any experiences that demonstrate your commitment to supporting diverse communities and fostering an inclusive environment.
Apply Early!:Don’t wait until the last minute to submit your application. We may close applications early if we find the right candidate, so get your CV and cover letter in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Riverside Group
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Night Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as supporting vulnerable client groups and implementing night security systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with vulnerable populations. Prepare specific examples that highlight your skills in dealing with challenging situations, maintaining safety, and ensuring high standards of cleanliness. This will show the interviewer that you have the practical skills needed for the job.
✨Brush Up on IT Skills
Since the role requires basic proficiency in Microsoft Office and other IT systems, take some time to refresh your skills. Be prepared to discuss your experience with these tools and express your willingness to learn any new systems used by Riverside. This shows that you're adaptable and eager to grow.
✨Emphasise Inclusivity
Riverside values diversity and inclusion, so be sure to highlight your commitment to these principles during the interview. Share any experiences where you've promoted inclusivity or tackled discrimination. This will resonate well with the company's ethos and demonstrate that you align with their values.
