Floating Support Worker

Floating Support Worker

Leeds Full-Time 26549 - 27722 £ / year (est.) No home office possible
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Riverside Group

At a Glance

  • Tasks: Support vulnerable individuals in their homes, helping them overcome challenges and achieve their goals.
  • Company: Riverside is a unique housing association dedicated to revitalising communities and supporting diverse needs.
  • Benefits: Enjoy competitive pay, 28 days holiday, flexible working, and investment in your personal development.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Understanding of barriers faced by vulnerable groups and knowledge of the UK Benefit System is essential.
  • Other info: Guaranteed interview for applicants with disabilities who meet minimum role requirements.

The predicted salary is between 26549 - 27722 £ per year.

Contract Type: Fixed Term Contract with an end date of 31/03/2026

Salary: £26,549.63 (£27,722.51 is achieved after 18 months successful performance in the role)

Working Hours: 37.5 hours per week

Working Pattern: Monday - Friday, 9am-5pm

Location: Engage Leeds, Leeds

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Floating Support Worker:

Working with Engage Leeds, you will work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first, empowering them to achieve their goals and aspirations. You will also be required to work in the community and visit customers in their own homes. The customers you work with will be facing challenges and may be at risk of becoming homeless. Engage Leeds is a consortium of organisations, commissioned by Leeds Council to provide personalised support to anyone in Leeds over the age of 18 who is facing challenges and may be at risk of becoming homeless. Our mission is to empower customers to achieve their goals and aspirations through a range of community-based services. This is a city-wide service split into 3 geographical areas. Riverside operates in the South Leeds area and also provides a volunteer service across the whole of Leeds. We work with people from all tenures including council housing, housing associations, private landlords and people who own their own homes by providing a visiting support service. The type of support provided includes mental health, dementia, substance use and more complex needs that may cover more than one area of need depending on the person’s situation.

About you:

  • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs.
  • An understanding of the current UK Benefit System and working knowledge of Universal Credit.
  • Team player with a caring, empathetic, flexible and have a resilient, can-do attitude.

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Riverside Group

Contact Detail:

Riverside Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floating Support Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by vulnerable groups in Leeds. Understanding local issues will help you connect better with potential customers and demonstrate your commitment to their needs during interviews.

✨Tip Number 2

Network with professionals in the social care sector, especially those who work with homelessness and support services. Attend local events or join online forums to gain insights and make connections that could benefit your application.

✨Tip Number 3

Research Riverside's values and mission thoroughly. Be prepared to discuss how your personal values align with theirs, as they prioritise candidates who share their commitment to empowering customers and enhancing communities.

✨Tip Number 4

Prepare examples from your past experiences that showcase your empathy, resilience, and teamwork skills. Being able to articulate these qualities will help you stand out as a candidate who can thrive in a supportive role.

We think you need these skills to ace Floating Support Worker

Empathy
Understanding of Vulnerable Groups
Knowledge of the UK Benefit System
Familiarity with Universal Credit
Teamwork
Flexibility
Resilience
Communication Skills
Problem-Solving Skills
Community Engagement
Time Management
Conflict Resolution
Active Listening
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floating Support Worker position. Tailor your application to highlight how your skills and experiences align with what Riverside is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable individuals and your understanding of the barriers they face. Use specific examples from your past experiences to demonstrate your empathy and problem-solving skills.

Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work that involved supporting individuals with complex needs or working within the community. Make sure to include any knowledge of the UK Benefit System and Universal Credit, as this is crucial for the role.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important qualities for a Floating Support Worker.

How to prepare for a job interview at Riverside Group

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Floating Support Worker. Familiarise yourself with the challenges faced by vulnerable groups and how your role can make a difference in their lives.

✨Show Empathy and Flexibility

During the interview, demonstrate your caring and empathetic nature. Share examples from your past experiences where you have shown flexibility and resilience while supporting individuals with complex needs.

✨Knowledge of the Benefit System

Brush up on your understanding of the current UK Benefit System, especially Universal Credit. Be prepared to discuss how this knowledge can help you support customers effectively.

✨Team Player Attitude

Highlight your ability to work collaboratively within a team. Discuss instances where you have successfully worked with others to achieve common goals, as teamwork is crucial in this role.

Floating Support Worker
Riverside Group
Location: Leeds
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