Deputy Team Manager

Deputy Team Manager

London Full-Time 32110 - 32110 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support customers in living independently and achieving their goals.
  • Company: Riverside is a unique housing association enhancing lives for 90 years across the UK.
  • Benefits: Enjoy competitive pay, flexible working, 28 days holiday, and personal development opportunities.
  • Why this job: Make a real impact in your community while working in a supportive and inclusive environment.
  • Qualifications: Experience in staff management, conflict resolution, and knowledge of safeguarding and housing issues required.
  • Other info: Riverside values diversity and offers guaranteed interviews for applicants with disabilities.

The predicted salary is between 32110 - 32110 £ per year.

Job Description

Job Title: Deputy Team ManagerContract Type: PermanentSalary: £32,110.59  per annumWorking Hours: 37.5 hours per weekWorking Pattern: Monday-Friday, 9am-5pmLocation: Thrale Road, WandsworthIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Deputy Team ManagerOur aim is to improve the quality of life for our customers, build their confidence and skills to allow them to live independently by playing an active role in their communities.  We view all our customers as individuals with specific needs, treating them with respect and dignity, and focussing on achieving real results.As Deputy Team Manager, you will manage a team of Support Officers and other support staff and deputise for the Team Manager during periods of absence.  You will provide high standards of support to our customers which includes overseeing and developing effective working relationships with partners and commissioners ensuring compliance with any contractual obligations.About YouWe are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers.We are looking for someone with:
  • Experience of staff management including conflict resolution, motivating staff and how to encourage good performance
  • Experience of working with different client groups and knowledge of the challenges and opportunities 
  • Understanding of safeguarding procedures for adults and children
  • Ability to work within an assessment and support planning process relevant to the customer group
  • Knowledge of resettlement and housing issues for people with support needs including welfare benefits
  • Knowledge of health and safety issues in relation to the customer group

Why Riverside?One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

Deputy Team Manager employer: Riverside Group

Riverside is an exceptional employer dedicated to enhancing the quality of life for our customers while fostering a supportive and inclusive work environment. Located in Wandsworth, we offer competitive salaries, generous benefits, and opportunities for personal development, ensuring that our employees can thrive both professionally and personally. Join us in making a meaningful impact in the community, where your contributions are valued and recognised.
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Contact Detail:

Riverside Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Team Manager

✨Tip Number 1

Familiarise yourself with Riverside's values and mission. Understanding their commitment to improving the quality of life for customers will help you align your responses during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Prepare examples from your past experience that showcase your staff management skills, particularly in conflict resolution and motivating teams. Be ready to discuss how you've successfully managed diverse client groups and navigated challenges.

✨Tip Number 3

Research safeguarding procedures relevant to adults and children, as well as housing issues faced by people with support needs. Being knowledgeable about these topics will show your preparedness for the responsibilities of the Deputy Team Manager role.

✨Tip Number 4

Network with current or former employees of Riverside if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what makes a successful candidate.

We think you need these skills to ace Deputy Team Manager

Staff Management
Conflict Resolution
Motivational Skills
Performance Management
Understanding of Client Needs
Knowledge of Safeguarding Procedures
Assessment and Support Planning
Knowledge of Resettlement Issues
Understanding of Housing Issues
Welfare Benefits Knowledge
Health and Safety Awareness
Effective Communication
Team Collaboration
Problem-Solving Skills
Empathy and Compassion

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in staff management, conflict resolution, and working with diverse client groups. Use specific examples to demonstrate your skills and achievements that align with the Deputy Team Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for improving the quality of life for customers. Discuss how your values align with Riverside's mission and provide examples of how you've successfully managed teams or supported individuals in the past.

Highlight Relevant Knowledge: Showcase your understanding of safeguarding procedures, resettlement issues, and health and safety concerns related to the customer group. This will demonstrate your preparedness for the responsibilities of the role.

Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Riverside Group

✨Showcase Your Leadership Skills

As a Deputy Team Manager, you'll be managing a team. Be prepared to discuss your experience in staff management, including how you've resolved conflicts and motivated your team in the past. Use specific examples to illustrate your leadership style.

✨Understand the Client Groups

Familiarise yourself with the different client groups you may work with at Riverside. Be ready to talk about your understanding of their challenges and opportunities, and how you can tailor your support to meet their individual needs.

✨Demonstrate Knowledge of Safeguarding

Safeguarding is crucial in this role. Make sure you can articulate your understanding of safeguarding procedures for both adults and children. Share any relevant experiences where you ensured the safety and well-being of clients.

✨Emphasise Teamwork and Collaboration

Riverside values teamwork, so highlight your ability to work collaboratively. Discuss how you've built effective working relationships with partners and commissioners in previous roles, and how you plan to continue this at Riverside.

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