At a Glance
- Tasks: Support customers through phone, email, and digital platforms with care and trust.
- Company: Join Riverside, a company dedicated to enhancing lives and exceptional service.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Other info: Flexible working hours with a dynamic team atmosphere.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27726 - 30473 £ per year.
Contract Type: Permanent
Salary: £27,726.42 (£30,472.75 is achieved after 12 months successful performance in the role)
Working Hours: 35
Working Pattern: Sunday to Monday shift rota from 07:00am to 10:00pm including bank holidays
Location: Speke, Liverpool
Why Riverside? At Riverside, we share a passion and a vision to enhance the everyday lives of our customers. To achieve our vision, we’ve been improving the way we work and how we deliver our services so that we always put our customers first. Our people are at the heart of everything we do, and our values underpin our decisions, processes and services that we deliver. We are looking for like-minded people to join us on our journey to deliver exceptional customer service to our Riverside families.
A Day in the Life:
- Provide support to our customers with care and trust across phone, email and digital platforms (inbound and outbound)
- Think on your feet to solve a problem ensuring the best possible outcome for our tenants
- Work in collaboration with other internal and external teams to provide effective outcomes
