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- Tasks: Welcome visitors, manage enquiries, and provide a friendly reception service.
- Company: Riverside is a housing association dedicated to enhancing lives and revitalising communities.
- Benefits: Enjoy competitive pay, flexible working, 28 days holiday, and personal development opportunities.
- Other info: Applications may close early, so apply soon!
- Why this job: Join a diverse team making a real impact in people's lives and communities.
- Qualifications: Good Microsoft Office skills, excellent customer service, and some reception experience required.
Job Description
- Competitive pay & generous pensionÂ
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.
Casual Worker - receptionist London A employer: Riverside Group
Contact Detail:
Riverside Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Worker - receptionist London A
✨Tip Number 1
Familiarise yourself with Riverside's values and mission. When you understand what they stand for, you can tailor your approach during any interviews or conversations to show how you align with their goals.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Since the role requires excellent interpersonal skills, consider volunteering or taking part-time roles that involve face-to-face interaction to build your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Word and Excel. Being proficient in these tools will not only help you in the role but also demonstrate your commitment to being prepared and capable.
✨Tip Number 4
Network with current or former employees of Riverside. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Casual Worker - receptionist London A
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and reception roles. Emphasise any skills related to Microsoft Office and your ability to handle diverse customers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Riverside's mission. Mention how your values align with theirs and provide specific examples of your customer service skills and experience.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples in your application that demonstrate your ability to interact effectively with various stakeholders, such as residents and visitors.
Highlight Organisational Abilities: Mention any experiences where you successfully managed multiple tasks or maintained an organised environment, as these skills are crucial for a receptionist role.
How to prepare for a job interview at Riverside Group
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your capability to create a welcoming environment for visitors.
✨Familiarise Yourself with Microsoft Office
Since a good working knowledge of Microsoft Office is essential for this role, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, especially in managing schedules or handling communications.
✨Practice Your Telephone Etiquette
An excellent telephone manner is key for this position. Consider practising common phone scenarios, such as answering inquiries or directing calls. This will help you feel more confident and articulate during the interview.
✨Demonstrate Empathy and Communication Skills
The role requires strong communication and interpersonal skills. Think of instances where you've effectively communicated with diverse groups. Highlight your ability to empathise with others, especially in a reception setting where visitors may be anxious or in need of assistance.