The Attendance Officer post sits within the safeguarding team at Riverside Bridge School, a specialist school for pupils aged 4 to 18 with complex special educational needs and disabilities. It is a one-year fixed-term, term-time role under the Deputy Headteacher (Senior Attendance Champion). The work centres on running daily attendance processes, following up absence and coordinating attendance support meetings and multi-agency working. Home visits and direct family work are a significant part of the post, and visa sponsorship is not available.
What the job involves
- Monitor daily registers, closing morning registers by 9:45am and afternoon registers by 1:30pm
- Operate first-day response, following up unexplained absences and prioritising vulnerable pupils
- Coordinate and undertake attendance and welfare home visits, including where pupils are absent three consecutive days without contact
- Implement the graduated attendance response and identify pupils at risk of persistent or severe absence
- Arrange and support Attendance Review and Attendance Support Meetings and contribute to individual Attendance Support Plans
- Escalate safeguarding concerns through school procedures and contribute to safeguarding discussions, referrals and Children Missing Education processes
- Analyse attendance at pupil, class, key stage and whole-school level and produce daily and weekly reports for leaders
- Maintain attendance and punctuality records in Bromcom and apply DfE attendance codes accurately
- Work with multi-agency partners including local authority attendance teams, social care, health, CAMHS and educational psychology
- Contact parents and carers to establish reasons for absence and support pupils' return to school
- Support statutory attendance returns and reporting compliance
- Support staff understanding of attendance procedures and promote whole-school expectations for attendance and punctuality
What's required
Qualifications
- GCSE English and Mathematics, or equivalent
Experience
- Experience in a school, attendance, safeguarding, welfare or administrative role
- Experience maintaining accurate records and handling confidential information
Skills & knowledge
- Strong organisational skills and managing competing priorities
- Excellent communication and interpersonal skills
- Understanding of school attendance procedures and safeguarding responsibilitiesAbility to analyse information and identify patterns
- Confidence communicating with parents and carers, including on sensitive matters
- Working independently while recognising when concerns need escalating
Checks & eligibility
- Enhanced DBS check with children's barred-list check
- Other relevant pre-employment checks
Other
- Professional curiosity, sound judgement, discretion and attention to detail
- Commitment to equality, inclusion, safeguarding and improving outcomes for pupils
- Comfortable undertaking home visits and engaging with families in community settings
- Willingness to undertake and maintain DSL-level safeguarding training
Nice to have
- Experience working in a specialist SEND setting
- Experience undertaking home visits
- Experience using Bromcom
- Experience working with external agencies
What's offered
- DSL-level safeguarding training
- Opportunities for relevant training and professional development
- Development of expertise in attendance procedures, safeguarding, SEND, family engagement and multi-agency working
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Attendance Officer employer: Riverside Bridge School
Riverside Bridge School is an exceptional employer that values a supportive and inclusive work culture, making it an ideal place for those passionate about education. Located in the vibrant city of London, we offer our staff opportunities for professional growth and development, alongside a commitment to work-life balance. Join us to be part of a dedicated team that plays a vital role in creating a welcoming environment for our school community.
