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- Tasks: Deliver onsite IT support and troubleshoot infrastructure issues for clients.
- Company: Leading IT services provider in Bury St Edmunds with a focus on community support.
- Benefits: Private medical insurance, salary sacrifice scheme, and generous perks.
- Why this job: Join a dynamic team and make a difference in schools and charities.
- Qualifications: Experience in IT support, strong communication skills, and a full driving license.
- Other info: Hybrid role with travel opportunities and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services provider in Bury St Edmunds is seeking a Field Services Engineer to deliver onsite IT support for clients including charities and schools. You will ensure customers receive high standards of support, work alongside technical teams, and troubleshoot IT infrastructure issues.
Ideal candidates should have prior experience in IT support, strong communication skills, and a full driving license.
The role offers generous benefits including private medical insurance and a salary sacrifice scheme.
Onsite IT Field Engineer – Hybrid, Travel in Bury St Edmunds employer: Riverlite part of Xperience
Contact Detail:
Riverlite part of Xperience Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Field Engineer – Hybrid, Travel in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. They might have insider info on job openings or even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and troubleshooting scenarios. We all know that hands-on experience speaks volumes, so be ready to showcase your problem-solving abilities during the chat.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Field Services Engineer role. We’re always on the lookout for passionate individuals who can deliver top-notch support to our clients!
We think you need these skills to ace Onsite IT Field Engineer – Hybrid, Travel in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your troubleshooting abilities and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Services Engineer role. Share specific examples of how you've delivered high standards of support in previous roles.
Show Your Passion for IT: Let us know why you love working in IT! Whether it's helping clients or solving complex problems, we want to see your enthusiasm come through in your application. It makes a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Riverlite part of Xperience
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT support. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, especially those relevant to schools and charities. This will show that you can handle the unique challenges of the role.
✨Showcase Your Communication Skills
Since you'll be working with clients who may not be tech-savvy, practice explaining complex IT concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for providing high standards of support.
✨Highlight Your Experience
Bring examples from your previous roles that showcase your experience in onsite IT support. Discuss specific projects or situations where you successfully resolved issues, particularly in environments like schools or charities, to illustrate your capability and reliability.
✨Prepare Questions for Them
Think of insightful questions to ask about the company culture, team dynamics, and the types of clients you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
